Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Average customer rating
4
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
48
4 Stars
12
3 Stars
8
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell with Magnets for Samsung Galaxy S25 Ultra - Dark Side
Customer Rating
5
Galaxy S25 Ultra Defender Series Pro XT Case with
on December 2, 2025
Posted by: Thomas
Verified Purchase:Yes
Good product but equally good products can be found less expensive
Written by a customer while visiting otterbox.com
Posted by: kphif63
Verified Purchase:Yes
This case provides great protection and works great with my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steve L
Verified Purchase:Yes
love my new Otterbox case. I know I can trust my phone with a the highest quality protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mart
Verified Purchase:Yes
Great case, modern and color biutiful. Is security.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JRin
Verified Purchase:Yes
perfect phone case. its sleek and the magnetic charging compatibility is flawless.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nicole
Verified Purchase:Yes
This works great, I love the color. I love thr magnetic part.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
The magnet is too weak to be useful in any way. The case seems less durable than previous Otter Box's I've had. I'll be buying something different next time.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 19, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com
Posted by: I420Spit710Fire
Verified Purchase:Yes
I struggled with a phone stand magnetic rings for a few months. Thinking the stand's magnetic ring would work on 1st try but thats not the case, they kept falling off, adhesive was garbage. I needed to get a case with a ring on it because its more feasible. This case works exactly how it states it would.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com