Customer reviews from ATT.com
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Average customer rating
4.1
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
34
4 Stars
4
3 Stars
4
2 Stars
6
1 Star
5
82%of customers recommend this product.
(
36 out of
44)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Posted by: Mauricio Cubillos
from Connecticut
Verified Purchase:Yes
S25 not what everyone expected
By Samsung, February 9, 2026
Hi there Mauricio Cubillos, thank you for your feedback on your Samsung Galaxy S25 Edge. We know how disappointing it is when you have a new device that is not meeting your expectations. We are always happy to assist our customers in resolving any frustration they are experiencing with their chosen device. Without knowing the details of your experience, we have our team of experts available online to assist you through chat. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
ATT needs to review its trick billing policies~!
on February 20, 2026
Posted by: Unsatisified ATT custome
Verified Purchase:Yes
though I received the phone - and it works great - you have TOTALLY jacked up my cell bill - adding insurance and a 5th line that I DID NOT ORDER
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Jessica, March 17, 2026
Thanks for sharing this — and we’re really sorry about the surprise charges. We’re glad your Samsung Galaxy S25 Edge is working great, but adding insurance or an extra line you didn’t order isn’t okay.
Our team can review your bill, remove anything unauthorized, and help correct the charges. Please reach out here so we can securely look into your account:
👉 https://www.att.com/get-support/?source=ILC309046520
We appreciate you flagging this and want to make it right. 💙
Our team can review your bill, remove anything unauthorized, and help correct the charges. Please reach out here so we can securely look into your account:
👉 https://www.att.com/get-support/?source=ILC309046520
We appreciate you flagging this and want to make it right. 💙
Written by a customer while visiting ATT.com
Posted by: samsung lover1
Verified Purchase:Yes
its not a bad phone but they you keep changing were things are and now im aruck with things i dont want
By Samsung, February 26, 2026
Hi Samsung lover1, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know that software changes and updates can come with some frustration as settings and features are updated. We have the complete manual for your device available online to help you discover where the different settings may be located and best align them to your preferences. We also have our team of experts available through chat to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Pengu
from TN
Verified Purchase:Yes
Great light weight and fast
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
The phone a good one all the research i have done an some friend of mine got them an like them i got an good job
Written by a customer while visiting ATT.com