Customer reviews from ATT.com
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Average customer rating
4.3
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
23
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
2
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Customer Rating
1
Laggy performance and crap battery life
on October 6, 2025
Posted by: disappointed465489
This phone is laggy and the battery wont even last half a day the way I use it. It sits lopsided on a flat surface. Is glitchy and worst of all I got scammed into getting it from a non corporate store and ATT refuses to give me my trade in phone back or credit my account. So not only is it a cruddy phone, I'm paying full price for it. The Camera doesn't zoom worth a crap. The selfie cam is non zoomable really and the display seems dim.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, November 18, 2025
Thanks for taking the time to let us know about the Samsung Galaxy S25 Edge — we're genuinely sorry to hear all of the hurdles you've encountered with your new phone. Performance issues like lag, poor battery life, and display concerns are definitely frustrating.
At AT&T, we always strive to provide the best and most seamless experience possible. We would like to turn things around and highly suggest submitting our self-service form at att.com/get-support/?source=ILC309046520 where an expert will contact you to help you with your trade-in promotion credits.
Thank you again for sharing your experience — we truly appreciate it.
At AT&T, we always strive to provide the best and most seamless experience possible. We would like to turn things around and highly suggest submitting our self-service form at att.com/get-support/?source=ILC309046520 where an expert will contact you to help you with your trade-in promotion credits.
Thank you again for sharing your experience — we truly appreciate it.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
Love this phone! For it's size the specs are top notch. Camera and editing is a breeze and beautiful. I know alot of people will complain about the battery life, but they don't take into account the size of the phone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: L Fett
from Florida
Verified Purchase:Yes
Switched from a S23Ultra and I love it. Amazing camera, light weight and high quantity build.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: John LF
from Florida
Verified Purchase:Yes
Great new phone! Very fast!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: The battery drains quickl
Verified Purchase:Yes
The battery drains quickly
By Samsung, June 10, 2025
Hello there, thank you for your feedback on your new Samsung Galaxy S25 Edge. We understand how important the battery life of your device is every day. The battery is designed to improve automatically after adjusting your consumption. If this is not your experience we have some troubleshooting guides available online to help you manually titled "Get the most out of your Galaxy phone or tablet battery" and "Apps are draining battery on Galaxy phone or tablet". Our team of experts is also available through chat to offer one on one assistance any time. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: TSwt
from Florida
Verified Purchase:Yes
Nice phone! Light weight. Camera is awesome!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: T Sharp
from SE Wash State
Verified Purchase:Yes
Replaced Z Flip3 as battery was losing capacity
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Des Moines Iowa
Verified Purchase:Yes
I love this phone. It is sleek and light weight. The battery lasts a long time.
I would recommend this to a friend!
Written by a customer while visiting ATT.com