Customer reviews from ATT.com
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Average customer rating
4 out of 5
4
(51 Reviews)
Open Ratings Snapshot
Rating breakdown 51 reviews
5 Stars
32
4 Stars
4
3 Stars
4
2 Stars
6
1 Star
5
81%of customers recommend this product. 
(
35 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (AT&T)
Customer Rating
5 out of 5
5
25 edge
on November 26, 2025
Posted by: Aria12
from Boguechitto MS
Verified Purchase:Yes
Is great love it works can't complain hfhd7dye7r7eie6eeyeyt7t7t7r7r7r7r8r7e7r6e7d7eyduvdag
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Samsung Galaxy S25 Edge - 256GB - Titanium Jetblac
on December 4, 2025
Posted by: dslat13
from Little Rock, Arkansas
Verified Purchase:Yes
I cannot retrieve my text messages from trash.
No, I would not recommend this to a friend.
By SamsungDecember 5, 2025
Hi there Dslat13, we appreciate your feedback on your Samsung Galaxy S25 Edge. We completely understand how important your text messages are to you, and we would love to help you resolve this frustration with your device. We have a great article we recommend using for troubleshooting this experience titled "Messages on Samsung phone are slow, do not send, or cannot be received". We also have our team of experts available through chat to offer additional assistance if this matter continues on your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
I really wanted to like this phone
on December 5, 2025
Posted by: Megahtz
from Milton, GA
Verified Purchase:Yes
Being a Pixel user for 10 years, I was looking forward to a bit of a change. That change lasted 13 days. The 25 Edge is thinner, lighter, and slightly bigger than a Pixel 10 but the amount of bloated Samsung software added to the device is what killed the deal for me. If I could get this device with the base Android OS only, without the OneUI Samsung trash, then I'd prefer it over the Pixel. Needless to say, I'm back to the Pixel 10 Pro. If you're a Pixel user and on the fence between the Pixel and Galaxy devices, do yourself a sales tax-saving favor and skip the Galaxy.
No, I would not recommend this to a friend.
By SamsungDecember 10, 2025
Hi there Megahtz, we appreciate your feedback on your Samsung Galaxy S25 Edge. We know changing operating systems can come with a bit of a learning curve, and cause frustration as you adjust to the differences in settings, capabilities, and gestures used with your device. We have some great resources available to assist you including the complete manual for your device to help you best adjust the settings to your preferences, tutorial videos, and our team of experts to answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Good phone
on December 8, 2025
Posted by: Laurentia
from Anchorage Alaska
Verified Purchase:Yes
I like this phone. I have no issues with it
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Another great product
on December 10, 2025
Posted by: Maxine11
from Tehachapi, ca
Verified Purchase:Yes
Love my new Samsung at a great price.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Sansung Galaxy S25
on December 21, 2025
Posted by: Anonymous
from Houston TX
Verified Purchase:Yes
Love theway the phone performs no compliants at all
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Horrible
on December 22, 2025
Posted by: Anonymous
from Tupelo, ms
Verified Purchase:Yes
Completely screwed up our bill and took away discount now paying 70 bucks more a month not including phone payments..really bad
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - IsabellaDecember 29, 2025
Thanks for raising your concerns, Chad.
We understand how disappointing it must feel when your bill changes unexpectedly.
We want to help clear this up, please fill out this self-service form: https://www.att.com/get-support/?source=ILC309046520
and our team will check on your bill and work to resolve this as quickly as possible.

We appreciate you leaving a comment.
We're glad to have you in our community.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Good phone
on December 22, 2025
Posted by: MMPH
Verified Purchase:Yes
Easy to use and very light.
Written by a customer while visiting ATT.com
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