Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.9
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
101
4 Stars
35
3 Stars
12
2 Stars
15
1 Star
29
73%of customers recommend this product.
(
98 out of
134)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
Great products
on May 20, 2026
Posted by: Ryan Mason
from Hillsboro Texas
[This review was collected as part of a promotion.] Both My range and my microwave have been great So far! They were very easy to install And hooked up and connected to my Previous Ventilation Perfect. They are the Perfect size Inside and outside I highly recommend Samsung For any kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV
on May 20, 2026
Posted by: Billy
[This review was collected as part of a promotion.] Samsung has the best TV out there. Cost effective and dependable. I have 5 of them in my house. Would never buy another manufacturer ever. Great TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on May 20, 2026
Posted by: G man
[This review was collected as part of a promotion.] I really love my microwave. It's big enough to microwave anything I need yet not too big. It is very simple to use and my food comes out great.I am really happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5
Plenty of Space
on May 20, 2026
Posted by: JMCK
from Ormond Beach, FL
[This review was collected as part of a promotion.] Perfect for our space. it is a slim but still can handle anything we have used it for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A bad engineering marvel
on May 7, 2026
Posted by: A1ckdavis
from Toledo ohio
I seriously am wondering if anyone at Samsung actually used this machine before sending it out. You need to have your products tested by real people that actually use microwaves and don’t just have them around looking nice.
It gets two stars because it looks nice and heats things up. That’s about where the pros end.
Unable to see the buttons at nearly any time of day unless you have bright lights turned on. One of the dumbest things is the defrost feature where you can only defrost by weight and cannot enter a time manually. The fan button is in the absolute worst spot. The blue coloring for the digital display…why?
All in all I regret this purchase but I will use it until it dies which should be soon according to other reviewers.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Nicole, Samsung, May 13, 2026
Hello A1ckdavis,
It's given to expect clear visibility and intuitive controls to support confident, everyday use.
Display visibility and control responsiveness can sometimes be influenced by lighting placement, contrast settings, and panel sensitivity. Adjusting your surrounding lighting or viewing angle can help improve how the controls and display appear during use.
Your feedback also highlights opportunities around control layout and feature flexibility, which are valuable considerations for future improvements in design.
If you ever need to reach out to Samsung, please use one of the support options below and include this reference number: 1152489665.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
It's given to expect clear visibility and intuitive controls to support confident, everyday use.
Display visibility and control responsiveness can sometimes be influenced by lighting placement, contrast settings, and panel sensitivity. Adjusting your surrounding lighting or viewing angle can help improve how the controls and display appear during use.
Your feedback also highlights opportunities around control layout and feature flexibility, which are valuable considerations for future improvements in design.
If you ever need to reach out to Samsung, please use one of the support options below and include this reference number: 1152489665.
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Your trust in Samsung means a great deal to us.
Nicole
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love the slim look
on April 14, 2026
Posted by: KarlaP
from Nashville
[This review was collected as part of a promotion.] Blends beautifully with my kitchen love the slim look of the microwave.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on April 1, 2026
Posted by: David A
from Buffalo NY
[This review was collected as part of a promotion.] Had an issues less than 4 months of having it but repair guy came out gave us a new door and all fixed. Fits like a glove above the stove!!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Worth it with savings
on March 25, 2026
Posted by: Aleirbag
[This review was collected as part of a promotion.] This microwave is great for old school houses with short oven tops! The only think it needs like a bumper on the corner the first week I bumped my head 6 times trying to close the door. Only negative is that its hard to change the time on the screen; wish you could change it on the smart things app
Written by a customer while visiting Samsung US