Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.8
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
96
4 Stars
32
3 Stars
12
2 Stars
15
1 Star
28
72%of customers recommend this product.
(
92 out of
127)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
Best TV
on May 20, 2026
Posted by: Billy
[This review was collected as part of a promotion.] Samsung has the best TV out there. Cost effective and dependable. I have 5 of them in my house. Would never buy another manufacturer ever. Great TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Great products
on May 20, 2026
Posted by: Ryan Mason
from Hillsboro Texas
[This review was collected as part of a promotion.] Both My range and my microwave have been great So far! They were very easy to install And hooked up and connected to my Previous Ventilation Perfect. They are the Perfect size Inside and outside I highly recommend Samsung For any kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Only lasted two months.
on May 20, 2026
Posted by: Kiki
from Amherst Ohio, United States
[This review was collected as part of a promotion.] Microwave stopped working after 72 days. Will no longer heat food.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Geraldine, Samsung, May 22, 2026
Hi Kiki,
Consistent heating is a key part of how your microwave supports your day-to-day meals, and we understand how important that is, especially when performance changes shortly after setup.
If your microwave has stopped heating or appears to be running without warming food, the cause is often a simple setting or installation issue. Please check the link below for more information:
https://www.samsung.com/us/support/troubleshoot/TSG10007304/
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152527531) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Consistent heating is a key part of how your microwave supports your day-to-day meals, and we understand how important that is, especially when performance changes shortly after setup.
If your microwave has stopped heating or appears to be running without warming food, the cause is often a simple setting or installation issue. Please check the link below for more information:
https://www.samsung.com/us/support/troubleshoot/TSG10007304/
If you need further assistance, feel free to contact us through any of the support options below:
1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
2. X: https://x.com/messages/compose?recipient%20id=18768513
3. Facebook Messenger: https://m.me/samsungsupport
4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Kindly provide this reference number (1152527531) when you reach out so our team can retrieve your information.
We truly value your business.
Geraldine
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Well designed.
on May 20, 2026
Posted by: Mike
from Glen Burnie, MD
I believe samsung updated the keypad lighting on this model, compared to my previous stainless one. I'm very happy with this microwave overall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on May 22, 2026
Posted by: JohnK
from Ocean Shores, WA
[This review was collected as part of a promotion.] We love our new Microwave! We only had a hood before, so this gave us more counterspace and we installed it to our current vent piping. The fan is very powerful. The size is more than enough for anything we would ever use it for. It is packed with features, and once you familiarize yourself, it is very user friendly. We also have it connected to our SmartThings app.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great festure
on May 23, 2026
Posted by: Znay
[This review was collected as part of a promotion.] Great product works amazing i love that I am able to control thru my phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful design but…
on June 13, 2026
Posted by: Tony
from Northeast Ohio
The design is beautiful, air flow is great. The user interface is not great. The fan turns on because the control is near the edge of the door. The automatic cook functions are not easy to understand. Finally the glass smudges very easily and has to be cleaned vey often.
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US