Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.9
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
101
4 Stars
35
3 Stars
12
2 Stars
15
1 Star
29
73%of customers recommend this product.
(
98 out of
134)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
Sleek!
on April 13, 2023
Posted by: EmPru
[This review was collected as part of a promotion.] I've had this microwave for a few months now and it works great. I love the sleek and modern appearance. Saves my kitchen so much space. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung microwave
on April 3, 2023
Posted by: Allison
from New Jersey
[This review was collected as part of a promotion.] Great microwave plenty of features. My only complaint is I backlight on keypad but I knew this before purchasing. Easy it install and connects to Alexa easily.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No Speed Buttons or Function
on January 29, 2023
Posted by: Kenney
from Albuquerque, NM
I love the size and it works well. The functions are full with things I suspect people rarely use. Most people using a microwave just want to open the door and heat something fast. Not press 1 press 0 press 0 press ok. Speed buttons are much more used functions like press 1 and immediately one minute goes on full power. Have been unable to understand the codes for changing the weight to pounds and the manual does not specify.
We had a great company in Albuquerque NM install our microwave called Smart Homes LLC. Very knowledgeable and handled all the hurdles with the new outlet wiring, new ductwork, and tile work. Smart Homes LLC was really great!
We had a great company in Albuquerque NM install our microwave called Smart Homes LLC. Very knowledgeable and handled all the hurdles with the new outlet wiring, new ductwork, and tile work. Smart Homes LLC was really great!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave!
on January 29, 2023
Posted by: Joseph
[This review was collected as part of a promotion.] I love this thing! So convenient! The light over the stove is a really nice upgrade for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love my SMART Slim 1.1!
on January 21, 2023
Posted by: CDABTX
from Texas
We've had this microwave for a year now and I am very happy with how it works, and looks - love the slim profile - less appliance bulk when looking into the kitchen plus it is SO much more user friendly for the cook who isn't vertically challenged!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Unreliable quality, stopped working AGAIN!!!
on January 18, 2023
Posted by: Koorosh
from Fairfax, VA
Stopped working after 6-7 months, repaired under warranty, 2 months later stopped working again...... I assume this is a bad design or mine is a defective unit. Keep in mind that after the repair the warranty would only be for 2-3 months......
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel , Samsung Care, January 24, 2023
A perfectly working appliance is more promising, Koorosh. Let's have it up and running using these recommended links below!
There are lots of things to consider if your microwave isn't working or heating. Learn more from these details.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
You may watch our youtube video about "How to fix microwave problems":
https://www.youtube.com/watch?v=N064z8CQ8XA
I have also shared your model's user manual for more details. Turn to page 32 under "The oven does not work" and page 12 in disabling the "Demo mode" for your reference :
https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145375411, to help our team pull up your information.
Have a great day!
^Chrystel
There are lots of things to consider if your microwave isn't working or heating. Learn more from these details.
Samsung microwave is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
You may watch our youtube video about "How to fix microwave problems":
https://www.youtube.com/watch?v=N064z8CQ8XA
I have also shared your model's user manual for more details. Turn to page 32 under "The oven does not work" and page 12 in disabling the "Demo mode" for your reference :
https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145375411, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on January 18, 2023
Posted by: Jamar
from Lexington ky
[This review was collected as part of a promotion.] Love this.. new technology stuff Samsung's bringing out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good!
on January 18, 2023
Posted by: Ahappyman
from North Carolina
[This review was collected as part of a promotion.] I bought this only for replacement of my fan exhaust air, and it does the job, except it's nosey.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US