Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.8
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
89
4 Stars
29
3 Stars
12
2 Stars
15
1 Star
27
72%of customers recommend this product.
(
86 out of
120)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
The size and capacity were just the right fit for
on January 12, 2026
Posted by: RickA
from Cape Coral, FL
[This review was collected as part of a promotion.] The slim model fits very nice in my space and has the capacity that I normally cook with using the microwave of larger sizes. The controls have the quick settings I want in 30 sec increments, better suited for me compared to default minute in others. The ventilation and lighting is good, but it is nice that is has wifi connectivity so I can turn them on/off when I am not by them, when I run the fan longer that I am right around the microwave or turning on the light from a distance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
microwave
on January 21, 2026
Posted by: Rnickels
from Titusville, FL
[This review was collected as part of a promotion.] microwave is perfect and prefer this height to a full sized height
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible, AWFUL
on January 31, 2026
Posted by: Switching to lg
from New york
Lasted about a year and blew a fuse. Then we had it serviced and still doesn’t work. DO NOT BUY!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Ricardo, Samsung Care, February 3, 2026
Greetings,
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1152002189) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your microwave.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1152002189) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
1
Warning
on February 17, 2026
Posted by: HSalazar
from San Diego, CA
We purchased this microwave in Nov of 2024, it worked well for 3 months. It was unusable immediately after, it would run the fan on its own or start running as if someone turned it on, we had to end up unplugging it. Sounds silly but it has taken me awhile to write this review because we have 5 kids and it is super frustrating thinking about and dealing with this. We had to purchase a cheap one to use in our garage until we uninstall this one... DO NOT BUY and Samsung did nothing about it!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Care, February 18, 2026
Hello there,
We understand how concerning it is when your microwave turns on by itself or runs the fan unexpectedly — especially when it affects daily use and causes stress. We’re here and willing to help.
For concerns related to a microwave that turns on automatically or has the vent fan run on its own, please follow the guide below and click on the embedded link for additional support and troubleshooting steps:
Microwave turns on by itself
http://www.samsung.com/us/support/troubleshooting/TSG01001966/
If the issue continues after reviewing these steps, please contact us directly so we can review your situation and assist with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152120557), so our team can pull up your information.
Thank you!
^Joshua
We understand how concerning it is when your microwave turns on by itself or runs the fan unexpectedly — especially when it affects daily use and causes stress. We’re here and willing to help.
For concerns related to a microwave that turns on automatically or has the vent fan run on its own, please follow the guide below and click on the embedded link for additional support and troubleshooting steps:
Microwave turns on by itself
http://www.samsung.com/us/support/troubleshooting/TSG01001966/
If the issue continues after reviewing these steps, please contact us directly so we can review your situation and assist with the next steps:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152120557), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
2
OK microwave
on February 19, 2026
Posted by: So so
The microwave looks nice and the low profile was recommended by my kitchen designer. It also heats well. But now wish we’d read the reviews before buying. We’ve found the control panel very hard to see without lights full bright. Like another reviewer, the panel didn’t appear this dark in the store (which had low lighting in the appliance section). We also had to figure out on our own how to adjust the power and a necessary step was missing in the quick start manual on setting the clock. Now the clock has started to have a mind of its own on a daily basis over the past week, changing to an inaccurate setting (off by hours) without anyone touching it. Next step is calling customer care for assistance because this new clock issue will be a problem for us. Just hoping the Samsung gas stove and dishwasher we bought at the same time don’t have problems…
Response from Samsung USBy Samsung Care, February 23, 2026
Hello there,
We understand how frustrating it is when the control panel and clock don’t behave as expected, especially after putting thought into your kitchen design. We’re here and willing to help.
For assistance with your clock and control panel concerns, please contact us directly so we can review your unit and help troubleshoot the issue:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152158325), so our team can pull up your information.
Thank you!
^Joshua
We understand how frustrating it is when the control panel and clock don’t behave as expected, especially after putting thought into your kitchen design. We’re here and willing to help.
For assistance with your clock and control panel concerns, please contact us directly so we can review your unit and help troubleshoot the issue:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide this reference number (1152158325), so our team can pull up your information.
Thank you!
^Joshua
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on March 10, 2026
Posted by: G man
from Harriman NY
[This review was collected as part of a promotion.] I really love this microwave. It is really easy to use and it's size is big enough for a full size plate. It heats food evenly and is really easy to clean. I am very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Compact profile
on March 10, 2026
Posted by: Largrmi
[This review was collected as part of a promotion.] The lower profile is perfect for mounting in a older kitchen with less clearance over the stove
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on March 10, 2026
Posted by: Kp1973
from Nashville
[This review was collected as part of a promotion.] Absolutely love my new microwave. Its sleek smaller size is just what I was needing and looking for when updating my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US