Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.9
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
101
4 Stars
35
3 Stars
12
2 Stars
15
1 Star
29
73%of customers recommend this product.
(
98 out of
134)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
4
Compact, works great.
on September 18, 2023
Posted by: dled
from Wyoming
[This review was collected as part of a promotion.] Works fine. Clock is difficult to set the time of day.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Looks fabulous
on September 5, 2023
Posted by: Kae S
from Michigan
[This review was collected as part of a promotion.] I love it! I had bought a Viking stove in cast black and my old over the stove microwave didn't match at all. I looked at Viking microwaves, but they were crazy expensive. This model works great, is sleek and looks wonderful! I love the blue interior too!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks fabulous
on September 5, 2023
Posted by: Kae S
[This review was collected as part of a promotion.] I love it. I had bought a Viking stove in cast black, but the color is more of a charcoal. My old over the stove microwave didn't match at all, Viking's were crazy expensive, so I got this. Looks sleek, and works wonderfully. I love the blue interior too!
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on September 5, 2023
Posted by: Samsung addict
[This review was collected as part of a promotion.] I am absolutely in love with my samsung microwave. At first I was afraid of how small it looked and thought my deep dishes or a whole chicken would not fit but boy was I wrong. You can absolutely fit a whole chicken and deep casserole dish. I read other's complaints about accidentally hitting the fan button while closing the door and it turns it on but I am more aware and careful of that. I love that it gives me more wall space underneath to hang my spices and I do recommend this microwave and we are a samsung family so I absolutely am in love with all their appliances.
Written by a customer while visiting Samsung US
Customer Rating
3
Great in a pinch.
on September 5, 2023
Posted by: AliBe
from Melbourne Florida
[This review was collected as part of a promotion.] I like how slim the microwave is compared to others. It’s depth does ensure that it is more in your face which is a negative. The extractor fan is crazy loud. I do like the feature of being able to mute the “food done notification.”
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Chrystel, SEA Care, September 8, 2023
We value sharing your experience with the microwave. Let's help you with the fan noise, AliBe.
This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257153, to help our team pull up your information.
Have a great day!
^Chrystel
This guide will walk you through the noises coming from the microwave and offer suggestions on which step to take.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257153, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Love my microwave!
on September 5, 2023
Posted by: Tomke
[This review was collected as part of a promotion.] Love this microwave. I never thought I'd be able to get one with my cabinet being so long but it fits beautifully. I'm only 5'2" and have no trouble reaching inside.
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart microwave !
on September 5, 2023
Posted by: Zorlac
from Texas
[This review was collected as part of a promotion.] I love using tgis microwave coz I can easily tell Alexa to turn on and off the Vent and the lighys. Also it has so many pre cook settings that I use alsot.it’s not as big as other microwave but It’s vent is so powerful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
No replacement parts options
on August 27, 2023
Posted by: Leocanada
No replacement parts option at all for grease filter. Don’t buy.
Response from Samsung USBy Rainly, Samsung Care, August 30, 2023
Hi Leo,
We know that a grease filter is important in our microwaves. We are here to help.
To better assist you with this, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
You can also visit their website at the link below.
https://samsungparts.com/search?q=grease%20filter
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146219369, which will help our team pull up your information.
^Rainly
We know that a grease filter is important in our microwaves. We are here to help.
To better assist you with this, I highly suggest contacting our Samsung Parts Team at (800) 627-4368. Open every Monday to Friday 9:00 AM to 6:00 PM EST.
You can also visit their website at the link below.
https://samsungparts.com/search?q=grease%20filter
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146219369, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US