Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.8
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
68
4 Stars
22
3 Stars
9
2 Stars
10
1 Star
21
72%of customers recommend this product.
(
67 out of
93)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
Great product
on December 19, 2025
Posted by: Gman1961
from Illinois
[This review was collected as part of a promotion.] Excellent microwave. Easy install with minimal tools.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, space saving unit
on December 19, 2025
Posted by: JA773
from Austin, TX
[This review was collected as part of a promotion.] Like the slim line, allows a lot more space above the oven. Works well. Only knock is that the control panel is not backlit, so you will need some overhead light to operate at night.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this microwave!
on December 19, 2025
Posted by: Linda I
from Eastpointe, Michigan
[This review was collected as part of a promotion.] I actually bought this microwave because it was the only one I could findthat would fit in the space above my stove. It is the best microwave I have ever had! It’s higher above my stove than previous ones, it looks great, has plenty of room inside, great fan speeds, and nice features. The only thing I’m not fond of is that the controls are written in such dark lettering. It’s very hard to see. It would be perfect if the controls were back lit or in a lighter color to contrast against the dark background.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 19, 2025
Posted by: Eddy
from Dearborn, MI
[This review was collected as part of a promotion.] Sleek and slim design, fits nicely above cooktop. Heats up food nicely and ventilation was good for such a slim microwave. Worth the buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not so great
on December 20, 2025
Posted by: Neva Eva
from Ca
I purchased this item along with fridge, stove, dishwasher, washer, and dryer 1/2024. All Samsung for the home I rent. In October of 2025 I heard a noise which sounded like something fell. I came out of my office walking around the house to find the Microwave in flames. No one had used the microwave due to a power outage the previous day into early morning. I’m still trying to figure out how it turned on. The entire inside was up in flames. Turntable plate burned, broken along with the roller glass piece. Fortunately, I heard a noise and caught it before my house burned down. Unfortunately, I’m a government employee who was working without pay and am a single income taking care of elderly parent so I cannot afford to replace the microwave. Unfortunately as well my warranty had expired. Not sure if anyone else has had issues with their microwave starting on its own but I will never ever spend another of my hard earned dollars on Samsung products
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, December 22, 2025
Hello,
We understand that your experience with the microwave can be concerning.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We understand that your experience with the microwave can be concerning.
We recommend contacting our Support Team via the link below to speak with a live representative for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
2
poor design. stopped working after a year.
on January 2, 2026
Posted by: STEVE
poor design. stopped working after a year. fan is not doing its job. never again
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy Ricardo, Samsung Care, January 5, 2026
Hi Steve,
We know how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link to the user manual; kindly go to page 34 for troubleshooting steps for your microwave that stopped working.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151756438) to help our team pull up your information when you message us.
Thank you.
-Ricardo
We know how important it is to have a reliable appliance at home. Let us help you with your microwave.
Here is a link to the user manual; kindly go to page 34 for troubleshooting steps for your microwave that stopped working.
User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151756438) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
The size and capacity were just the right fit for
on January 12, 2026
Posted by: RickA
from Cape Coral, FL
[This review was collected as part of a promotion.] The slim model fits very nice in my space and has the capacity that I normally cook with using the microwave of larger sizes. The controls have the quick settings I want in 30 sec increments, better suited for me compared to default minute in others. The ventilation and lighting is good, but it is nice that is has wifi connectivity so I can turn them on/off when I am not by them, when I run the fan longer that I am right around the microwave or turning on the light from a distance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
microwave
on January 21, 2026
Posted by: Rnickels
from Titusville, FL
[This review was collected as part of a promotion.] microwave is perfect and prefer this height to a full sized height
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US