Customer reviews from Samsung US
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Average customer rating
3.9
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
101
4 Stars
35
3 Stars
12
2 Stars
15
1 Star
29
73%of customers recommend this product.
(
98 out of
134)
Customer Reviews for Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Ventilation - Matte Black Steel
Customer Rating
5
Super cool looking
on October 7, 2025
Posted by: None
from Jacksonville
[This review was collected as part of a promotion.] This is such an amazing microwave, connects to my oven and stove top for ventilation why tuned on. Notifies me via smart devices through my tv that it’s done. Super cool looking as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly efficient and beautiful
on October 6, 2025
Posted by: Violet
from Santa Fe NM
[This review was collected as part of a promotion.] I ordered the Bespoke appliances for my newly renovated kitchen. Not only are they beautiful but they are extremely efficient! Loved them so much. I ordered the Bespoke washer and dryer, love them all so much!! I will always recommend Samsung! They’re THE BEST!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful, reliable and modern. Great quality. I w
on October 6, 2025
Posted by: Brian
from Reading Pennsylvania
[This review was collected as part of a promotion.] Quality , ventilation and design. I can connect it to my TV and cellphone. The controls are easy and touch and the capacity is big enough for all my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Display malfunctioning
on September 28, 2025
Posted by: Pamela
from Maine
The digital display stopped working, flashing at times. The microwave is has only been in use for barely one year. Not able to use due to safety concerns, from malfunction.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy SEA Care, September 29, 2025
Pamela, we understand the importance of a working control panel for you to use your microwave at home. Let us help you. Please refer to the resources below to rectify your concerns with your microwave. Please click on the links and hyperlinks for helpful tips. The microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150867248, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150867248, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung product I have ever purchased.
on September 17, 2025
Posted by: Mike
from Sanford, NC
Purchased the Samsung Smart SLIM 1.1-cu ft Low Profile Over-the-Range Microwave ( Fingerprint Resistant Stainless Steel ) from Lowes on Aug 9, 2025.
Installation was ok but only because I have installed two over the range microwaves before. This one had no instructions and NO TEMPLATE to mark the holes in the upper cabinet. Had to drill enlarged holes in the upper cabinet and use fender washers to mount. Found out later that instructions were available on line at Samsung.com.
USE
Had we thought about the ‘Low Profile’ before, we would not have purchased one. My 5’ 1” wife cannot reach any food that ends at the back of the turntable.
Other things we dislike about this microwave…
...The band of stainless around the unit may be ‘Fingerprint Resistant’ but the main area where people touch is definitely NOT. They show REAL bad.
... The numbers and controls are not backlit or lighted in and way and VERY hard to read.
... The controls are on the door which makes the door an additional 6 inches longer than necessary.
... The fan control button is in the bottom right of the door. Over 90% of the time I accidently turn on the fan when retrieving items from the microwave. This is VERY annoying and at first even startled me.
- Overall, I think this is one of the worse microwaves Samsung has ever produced.
I would NOT recommend.
Installation was ok but only because I have installed two over the range microwaves before. This one had no instructions and NO TEMPLATE to mark the holes in the upper cabinet. Had to drill enlarged holes in the upper cabinet and use fender washers to mount. Found out later that instructions were available on line at Samsung.com.
USE
Had we thought about the ‘Low Profile’ before, we would not have purchased one. My 5’ 1” wife cannot reach any food that ends at the back of the turntable.
Other things we dislike about this microwave…
...The band of stainless around the unit may be ‘Fingerprint Resistant’ but the main area where people touch is definitely NOT. They show REAL bad.
... The numbers and controls are not backlit or lighted in and way and VERY hard to read.
... The controls are on the door which makes the door an additional 6 inches longer than necessary.
... The fan control button is in the bottom right of the door. Over 90% of the time I accidently turn on the fan when retrieving items from the microwave. This is VERY annoying and at first even startled me.
- Overall, I think this is one of the worse microwaves Samsung has ever produced.
I would NOT recommend.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy SEA Care, September 18, 2025
Mike, we want you to have a seamless experience while using your microwave. Let us help you out. Since the microwave display is the only thing that is lit, you can improve the kitchen lighting. To maintain your unit's pristine looks, please refer to page 28 of the user manual for tips on how to clean its exterior: https://downloadcenter.samsung.com/content/UM/202502/20250226161329120/01._IB_FULL_ME11F7510MT_AA_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150761354, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150761354, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US
Customer Rating
5
Little Microwave with Big Features!
on September 16, 2025
Posted by: Mtntrekker01
from Chino Hills CA
[This review was collected as part of a promotion.] After several months of use, I can confidently say it is a awesome microwave. It feels well made the door latch is heavy meaning it requires a little muscle to open but so far it works great the hood works great the under lighting is good. If there was one thing I wish it did I wish the hood synced with my Samsung cooktop that is also smart, both of them are on my Wi-Fi, they both have Bluetooth. I wish the microwave knew when the burners were on and started the hood vent.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design and features!
on September 16, 2025
Posted by: Emilymaye
from Missouri
[This review was collected as part of a promotion.] This microwave is like nothing I've ever had before! All from the convenience of my smart phone I'm able start, stop my microwave. Im even able to turn the lights and exhaust fan off and on. The hidden buttons are also a great look! Love love love my Samsung Microwave.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not so happy at all…
on September 15, 2025
Posted by: Valpal
from South Carolina
[This review was collected as part of a promotion.] Mine is inhabited by a ghost that turns it on whenever… I purchased a warranty but it only covers the special I had when I purchased, now it costs $150 more in a years time… I did get a gift certificate for it, but I wished I had a more reliable product…
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy SEA Care, September 16, 2025
Hello there, We understand the importance of a working microwave in your household. Let us help you out. To address your concern with your microwave, please click the link and follow the provided tips. The microwave turns on by itself (please choose what part of the microwave is turning on by itself): https://www.samsung.com/us/support/troubleshooting/TSG01001966/
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150738441, to help our team locate your information when you message us. Have a great day. -John
Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150738441, to help our team locate your information when you message us. Have a great day. -John
Written by a customer while visiting Samsung US