Customer reviews from lg.com
LG - Counter-Depth MAX 25.1 Cu. Ft. French Door Smart Refrigerator with Zero Clearance Hinge System - Stainless Steel
Average customer rating
4.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
15
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for LG - Counter-Depth MAX 25.1 Cu. Ft. French Door Smart Refrigerator with Zero Clearance Hinge System - Stainless Steel
Customer Rating
4
Missing key features
on September 22, 2025
Posted by: StarrJ
from Ohio
I like the size of the refrigerator and it fits nicely within the space. The zero clearance is great! This refrigerator replaced a previous LG that offered more amenities that I will definitely miss. For instance, this LG LF25Z6211S refrigerator does NOT have humidity control on the crisper drawers, the door shelves are NOT adjustable, the ability to reposition the shelving is very limited and results in a lot of wasted space, there is NOT an on/off switch for the ice maker and there is NOT an adjustable divider in the freezer. I wish I had looked a little closer at the pictures and asked more questions of the chat assistant; it likely would have resulted in my choosing another model.
Pros: Style/Design
Quality
4
Features
2
Value
4
Response from lg.comBy LG Digital Care Team, September 23, 2025
Thanks for sharing your experience with the LG LF25Z6211S Refrigerator, we’re glad the zero-clearance design is working well in your space. We also understand how important customizable features can be when it comes to everyday convenience. While this model is designed with a clean, space-saving layout, we offer alternative models with adjustable storage solutions and advanced crisper drawers. If you ever want to find other model features or have any questions, reach us through social media @LGUSSupport! ^Jose
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator for my home
on September 23, 2025
Posted by: Refrigerator11
from NJ
[This review was collected as part of a promotion.] "I am a [friend or family member] of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG."
I'm very satisfied with this product. The refrigerator compartment is much larger than the old one, allowing me to store more items. The freezer compartment is well-organized and convenient to use. The overall size of the refrigerator fits perfectly in my kitchen, making it visually appealing. The water dispenser is located inside the refrigerator, so I always have a cold drink at hand.
I'm very satisfied with this product. The refrigerator compartment is much larger than the old one, allowing me to store more items. The freezer compartment is well-organized and convenient to use. The overall size of the refrigerator fits perfectly in my kitchen, making it visually appealing. The water dispenser is located inside the refrigerator, so I always have a cold drink at hand.
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, September 24, 2025
Hey there. We love hearing how your LG fridge makes life easier and more stylish. With spacious compartments and smart organization, it’s designed to keep everything within reach and perfectly chilled. The sleek fit and internal water dispenser add a modern touch that blends beautifully into your kitchen. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to help keep your home running smoothly!
Written by a customer while visiting lg.com
Customer Rating
5
Sleek look
on September 23, 2025
Posted by: MariaO213
[This review was collected as part of a promotion.] Love this product it’s sleek, quiet and has lots of space both in the fridge and freezer.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Ryan, LG Digital Care Team, September 25, 2025
Hey there! We love your feedback on this review. Late-night trips to the fridge have probably never been quieter! If you have additional feedback on any of your LG products, let us know on social media @LGUSSupport. We've got your back! ~ Ryan
Written by a customer while visiting lg.com
Customer Rating
5
Great product
on September 24, 2025
Posted by: Martha O
[This review was collected as part of a promotion.] Irecently purchased this refrigerator, and overall, I’m very satisfied with its performance and design. The cooling system is efficient, keeping both fresh and frozen items at the right temperature consistently. Fruits and vegetables stay crisp for longer, and the freezer prevents frost buildup, which makes organization easier
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, September 25, 2025
Thanks for leaving a 5-star review on your new LG French Door fridge, Martha—we love hearing how it’s keeping everything crisp, perfectly chilled, and organized. 🧊✨ If you ever post a pic of your fridge setup, be sure to tag @LGUS on social media so we can check it out! 📸 *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Great slim fridge
on October 1, 2025
Posted by: Song Roh
from New jersey
[This review was collected as part of a promotion.] We had similar fridge from 2018 and recently replaced with this one. It’s slimmer but has more capacity. House looks more updated since we changed the fridge. Spacious shelves make us store more food like kimchi and fruits.
I can barely hear any noises from the fridge.
I recommend this fridge for small houses or apartment, or 2nd fridge as well. It holds more food while hold less space.
I can barely hear any noises from the fridge.
I recommend this fridge for small houses or apartment, or 2nd fridge as well. It holds more food while hold less space.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 2, 2025
Thanks for sharing your experience, Song! 🙌 We love hearing how the slim design not only gave your space a fresh update but also added capacity for all the good stuff—kimchi, fruits, and more. Quiet, spacious, and stylish is a winning combo! If you snap more pics of your fridge setup, share them with us on social media @LGUS so we can see! ✨ *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely love the space!
on October 1, 2025
Posted by: tttiger
from new jersey
[This review was collected as part of a promotion.] I’m beyond satisfied with this refrigerator! The interior space is incredibly generous, making it so easy to store everything I need without feeling cramped. I especially love how the doors are thinner – it not only makes the fridge feel lighter and easier to open, but also gives it such a modern look in my kitchen.
The MAX ice feature is super convenient, and having the water dispenser right inside means fresh, filtered water is always just a tap away. ThinQ adds an extra layer of smart functionality, making it simple to monitor alerts and control ice production. Overall, it’s a perfect combination of style, space, and smart features – I couldn’t be happier!
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 2, 2025
Hey there, we love hearing this! 😊 The extra space, MAX ice, and smart ThinQ features of your LG fridge really do make everyday life easier, and it’s great to know the sleek, modern design is shining in your kitchen too. ✨ If you share your new setup, share it with us on social media @LGUS so we can admire the upgrade! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Capacity
on October 2, 2025
Posted by: Edward Leach
This customer did not provide a text review.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 2, 2025
Hey there! Love to hear that the space on this LG refrigerator is perfect! More food to store! Remember, you can always find us on social media @LGUSSupport in case of any questions. ~Kimmy
Written by a customer while visiting lg.com
Customer Rating
5
Great product!
on October 6, 2025
Posted by: Madsrobs97
from Red Lion, PA
[This review was collected as part of a promotion.] Great product! Large storage space that fits our needs very well! We love the way the freezer easily slides out on the bottom too!
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team, October 7, 2025
Hey there. Thank you for sharing your experience with your LG fridge. It's great that you found great ways to use all that space in your fridge. LG designed this model with easy-to-open doors and a sleek look but modern look. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂 ^David
Written by a customer while visiting lg.com