Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Built-In Microwave Drawer Oven with Sensor Cooking and Flush Installation Capability - Stainless Steel
Average customer rating
4.5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
21
4 Stars
1
3 Stars
3
2 Stars
2
1 Star
0
60%of customers recommend this product.
(
6 out of
10)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Built-In Microwave Drawer Oven with Sensor Cooking and Flush Installation Capability - Stainless Steel
Customer Rating
2
Insufficient number of features and functionality.
on January 28, 2026
Posted by: Micro complaints
from Grayling, Michigan
I am not thrilled with this appliance. The sensor cook and reheat functions overheat and overcook on every setting. There are not enough options for reheating different types of foods. There are not enough options for melting or softening. You cannot melt or soften anything under 1/2 a stick of butter or 4 oz. of chocolate. It is attractive.
Features
2
Performance
2
Quality
4
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, January 29, 2026
We’re glad to hear you like the appearance of the microwave drawer oven, and we’d like to address any issue you’re having.
Your manual has information about using Sensor Features starting on page 13; the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--fYq8PQ09--/j0ks1pdwr3utvkhx9b4f.pdf. The manual also has information about the other features, troubleshooting tips, etc.
We can advise that Sensor Reheat is designed for single servings of recommended foods, and Cook Time should be used for large amounts of food. If the correct amount is being used, then to address the issue with overheating and overcooking we recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. We also have information about what to check when food isn’t cooking properly at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback regarding the available options, the appearance, etc. will be shared with our product team for consideration. If you aren’t able to solve the issues and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
Your manual has information about using Sensor Features starting on page 13; the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--fYq8PQ09--/j0ks1pdwr3utvkhx9b4f.pdf. The manual also has information about the other features, troubleshooting tips, etc.
We can advise that Sensor Reheat is designed for single servings of recommended foods, and Cook Time should be used for large amounts of food. If the correct amount is being used, then to address the issue with overheating and overcooking we recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. We also have information about what to check when food isn’t cooking properly at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
Your feedback regarding the available options, the appearance, etc. will be shared with our product team for consideration. If you aren’t able to solve the issues and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
So far great!
on January 29, 2026
Posted by: Teewaddy
from Toledo oh
So far so great.
Still need to clean up the cabinet base.
Still need to clean up the cabinet base.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid microwave
on January 29, 2026
Posted by: a786
Great microwave! Only issue is that the buttons are very sensitive so since it is a drawer microwave, when you are standing in front of it, it is easy for the buttons to be unintentionally pressed.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com