Good machine but water could be hotter. I recommend it especially if you like to fill your own pods but alas you will need to buy one it does not come,with
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Best coffee maker I’ve ever bought! The quality of the maker stands out from the other ones I’ve purchased.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Not reliable at all
on September 11, 2025
Posted by: Doozybots
Gender:Female
I thought i would love love love this pot but NO NO NO!!! I have gone through 4 of these pots in 2 years! Soooo disappointed ☹️ in Cuisinart. I never had such poor quality in a coffeemaker. NEVER AGAIN
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 15, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900372180. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Coffee goes cold
on August 2, 2025
Posted by: Aj000
Gender:Male
There is no warmer under the carafe so coffee goes cold quickly. Carafe does not keep it hot. This is not obvious from the description. Don't buy this model. Get the one with the warmer. Other features work fine but this mode is horrible.
Response from cuisinart.comBy Cuisinart, August 4, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor Design
on May 15, 2025
Posted by: sam4
Gender:Female
I bought this a few weeks ago and while I really like the ability to do single serve coffee with the single serve pods, I am overall disappointed in this product. The thermal carafe is very hard to clean and difficult to pour from. It is also challenging to fill the water reservoir without spilling due to the design. I would return if I could.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Love cuisinart products, but after many years of buying cuisinart coffee makers i was hoping they could figure out how to make HOT coffee, that's the only disappointment
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
I was so excited to find a machine that made a pot of coffee, a kcup when I only need one and espresso!! I think when you do too many things , something always lacks. The coffee was never hot enough, and did not stay warm for more than 40 minutes even with the stainless carafe . Trying to program it was was so confusing!it was absolutely not user friendly. Never could figure out why it went on some mornings and others it didn’t! The reason I returned it was that when using the espresso pods, and yes we tried many brands , it EXPLODED!! Hot water shot out!! Dangerous to say the least. When I got burned - it went back!
Response from cuisinart.comBy Cuisinart, September 8, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Unfortunately the single cup takes twice as long as our previous kcup device to brew a single cup of coffee or tea. The unit also vibrates loudly on our kitchen counter, loud enough to wake my wife up In addition, the coffee dispenser leaks when I attempt to pour a cup of coffee prior to the end of the brewing process
Response from cuisinart.comBy Cuisinart, January 21, 2026
Thank you for sharing your experience. We understand how the longer brew time, vibration, and leaking can be frustrating during daily use. Ensuring the unit is on a stable surface and waiting until brewing completes before pouring can help reduce spills and noise, though we know that may not fully resolve the issues. Our Consumer Assistance team is also available to provide additional tips or guidance at 1-800-726-0190.
Written by a customer while visiting cuisinart.com