Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
65
4 Stars
18
3 Stars
9
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
71 out of
89)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Posted by: IMMW
Gender:Female
Verified Purchase:Yes
Just got the new coffeepot and after the second use I got an ErH code displayed on the coffeemaker. I could not find anything about that in the book that came with the coffee pot as to what that was. I had to look it up on Google. It is an error code. I unplugged it as recommended and it worked fine the next time. Then on its 4th use, I got the error message again, and my coffee started boiling in the pot and something smelled burnt. I unplugged it once again and then it never started back up so I had to send it back, and I am currently waiting for my replacement.
Response from cuisinart.comBy Cuisinart, September 22, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: August
Gender:Male
Verified Purchase:Yes
Good product, performs as advertised. Smart features without being overcomplicated. Has met all of my expectations.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MrsJ
Gender:Female
Verified Purchase:Yes
It is very easy to set up and use. Doesn’t hog a lot of counter space.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Recall the Carafe lid and send replacements
on September 15, 2025
Posted by: lawmansteve
Gender:Male
The coffee it produces is very good. However, the lid to the carafe is an engineering fiasco of the ilk expected from Boeing. Somehow the lid which has a cool looking two little winglets, one to each side, interfere with the flow of the just brewed liquid gold causing it to dispense itself to the apparently, in their judgment, rather thirsty countertop. This leakage is unstoppable and the lid should be recalled and replaced, it would be a cheap fix and make the item rise to cuisinart expected quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LL - CA
Gender:Female
Verified Purchase:Yes
Such a pleasure! It is what it says. Easy to set up, sleek looking, makes a great cup or pot of coffee, and even allows for a cold iced coffee over ice! I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes great coffee but spills that greatness all over the counter. The carafe has a problem with dribbling. I am not a big fan of this carafe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
worst coffeemaker ever
on June 21, 2025
Posted by: angry consumer
Gender:Male
Bought this one when my old reliable 20 year old coffeemaker finally gave up.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Response from cuisinart.comBy cuisinart, July 9, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Design flaw!
on May 31, 2025
Posted by: Annoyed123
Gender:Female
Worst coffee pot ever for one single reason…
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com