Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4.3
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
36
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
6
89%of customers recommend this product.
(
42 out of
47)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Customer Rating
1
Too many flaws-should be recalled
on September 28, 2025
Posted by: Bren6555
Gender:Male
Very dissapointed with flaws!
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Decent but carafe is clearly flawed
on September 22, 2025
Posted by: flawed carafe
Gender:Male
Good overall, but the carafe leaks terribly when pouring coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Design flaw!
on May 31, 2025
Posted by: Annoyed123
Gender:Female
Worst coffee pot ever for one single reason…
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: August
Gender:Male
Verified Purchase:Yes
Good product, performs as advertised. Smart features without being overcomplicated. Has met all of my expectations.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes great coffee but spills that greatness all over the counter. The carafe has a problem with dribbling. I am not a big fan of this carafe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: EMcN
Verified Purchase:Yes
This is the coffee drinker's coffee machine. The 14-cup carafe is large, but I don't have to make two pots now. It has an internal cover for where the filter & coffee are added so there's no mistake water spill-over when filling the reservoir. Large display, easy to program, I thought I wouldn't use the +30, but I do all the time. In past coffee makes I've used H (hot) for the hotplate temperature, not this one. M is hot enough! Nice machine, great value.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sam49
from Phoenix Az
Gender:Male
Verified Purchase:Yes
Leaks when pouring. Carafe is poorly designed. I’m contemplating returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
HORRIBLE PERFORMANCE
on May 19, 2025
Posted by: Frustrated mark
Gender:Male
I have a Cuisinart coffee maker. In fact it is the third one under warranty and it too failed right out of the box. Whenever you call, they offer to send another one, but it fails for the same reasons. I don't recommend Cuisinart products to anyone
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com