Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
65
4 Stars
18
3 Stars
9
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
71 out of
89)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Customer Rating
1
Awful Machine - Extremely Disappointed
on December 27, 2025
Posted by: JJonesOakHills
Gender:Male
Awful!!! Only brewed coffee twice before getting an error message and flashing brew button light. I’ve owned several Cuisinart coffee makers over the years and have always been happy with them. Not sure what happened in the product development and testing cycle on this one, but it’s a huge failure. (Look at the other reviews). Please tell me Cuisinart isn’t going the way of American auto manufacturers— more technology with zero reliability.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your feedback. All customer input is carefully reviewed and shared with our product team to guide ongoing improvements. Please remember that Cuisinart products come with a 3-year warranty, and our Customer Care team is available at 1-800-726-0190 for any questions or assistance.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I purchased this coffee maker for a replacement of my 6 year old coffee maker. Love the updates of being able to add water from the front of the unit.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Claudia1
Gender:Female
Verified Purchase:Yes
Less than a month ago we purchased this to replace a Cuisinart coffee maker we had for 20 years. Then we went to make coffee on Christmas morning and it wouldn't brew. All the lights went on but nothing happened. The function knob wouldn't work. Returning it today.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 29, 2025
Thank you for sharing your experience, and we’re very sorry to hear about the issue you encountered—especially on Christmas morning. While it’s disappointing to hear the unit did not function as expected, we appreciate you taking the time to provide this feedback, which is reviewed by our product team. Please note that this coffee maker is covered by a 3-year limited warranty, and our Consumer Service team is available to assist at 1-800-726-0190 should you have any questions or need support in the future.
Written by a customer while visiting cuisinart.com
Posted by: JohnJO
Gender:Male
Verified Purchase:Yes
Looks great, easy to use. and brews great coffee. What more can you ask? Also a great value.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do NOT recommend!
on December 16, 2025
Posted by: KJL Ohio
Gender:Male
Bought this coffeemaker last week to replace another Cuisinart. Looks beautiful and set up with no problems. Made first pot, it stopped about half way through and ErH code came on display. The warming plate got so hot it boiled the coffee in the pot! Unplugged, cooled down and reset. Tried two more times with same results. Boxed it up and returned to store for refund. This model is a piece of garbage! And dangerous.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 30, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
Posted by: Stephen R.
Gender:Male
Verified Purchase:Yes
Nice big pot of coffee! My only dislike is the coffee pot lid. When you pour a cup, better do it over the sink or remove the lid. Something in the lids shape needs to be changed to correct this problem.
Response from cuisinart.comBy Cuisinart, December 15, 2025
Thank you for sharing your feedback on your Cuisinart coffee maker. We appreciate your comments regarding the lid design and will pass them along to our product team for consideration. If you’d like tips for smoother pouring or additional guidance, our Consumer Care team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: DurhamDad
Gender:Male
Verified Purchase:Yes
This is a stylish device, and fits all of our needs. We've had many Cuisinart coffee makers over the years, and they keep getting better. They've always been very reliable, and this one is no exception.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Flashing Brew/Off button — No Coffee
on December 7, 2025
Posted by: Lacking caffeine in ATL
Gender:Male
Quit working after 5 weeks of use. Light within the Brew/Off button just slowly flashes on/off. No way to bypass it and get it to do anything. Do not buy this thing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 12, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Your comments are important to us, and we’ll use them to help improve our products and services in the future. If you’d like further assistance, please give us a call at 1-800-726-0190 so our team can help.
Written by a customer while visiting cuisinart.com