Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
65
4 Stars
18
3 Stars
9
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
71 out of
89)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Posted by: S. Coop
Verified Purchase:Yes
Someday, a fluid dynamics engineer will design a glass carafe for Cuisinart that does not spill when pouring.
Additionally, the interrupt spring was too stiff and if you don’t force the carafe all the way under, there will be a mess to clean up. Easy to think it’s all the way under when it is not.
Other than these issues, makes good hot coffee.
Additionally, the interrupt spring was too stiff and if you don’t force the carafe all the way under, there will be a mess to clean up. Easy to think it’s all the way under when it is not.
Other than these issues, makes good hot coffee.
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad to hear your coffee maker is brewing good coffee, but we’re sorry for the challenges with the carafe and interrupt spring. Your feedback is valuable and will be shared with our product team to help improve future designs. For any guidance or assistance, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Works well as designed, a rock solid coffee maker
on January 23, 2026
Posted by: WingedHussar
Gender:Male
Verified Purchase:Yes
Easy to use and maintain, makes an excellent cup of coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Broken after a few uses
on January 19, 2026
Posted by: Helenad
Gender:Female
We have used this coffee maker less than 10 times before it stopped working. The brew button flashes and doesn’t move ahead in the brew cycle. We tried all of the fixes we could find including reset, cleaning, and making sure all lids were completely shut. Nothing works and now we have a broken coffee maker 2 weeks after we got it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 21, 2026
We are very sorry to hear your coffee maker stopped working so quickly and understand how frustrating this must be. It sounds like you have already tried many troubleshooting steps. Our Consumer Assistance team can help determine the next steps to get your unit functioning properly or discuss replacement options. Please contact them at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: DurhamDad
Verified Purchase:Yes
Works well, looks great, and easy to clean and maintain.
Written by a customer while visiting cuisinart.com
Posted by: Brian Z.
Gender:Male
Verified Purchase:Yes
Coffee maker great. Carafe sucks! Carafe is cheaply made and different than previous models. Leaks while pouring as lid doesn't secure tightly.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 15, 2026
We’re glad to hear you’re enjoying the coffee maker itself. To help reduce leaks, make sure the lid is fully seated and pour the carafe at a slight angle. For additional guidance or assistance, please contact our Consumer Assistance Center at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Gary Marks
Gender:Male
Verified Purchase:Yes
So far our new coffee maker is great. Very enjoyable.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sandrajean
Gender:Female
Verified Purchase:Yes
Love this coffee maker. It brews fast and well. Love the programming feature that allow coffee to be brewed for a certain time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ranada Hassemer
Gender:Female
Verified Purchase:Yes
While busily prepping for breakfast guests, I would plug in my coffee maker at the perfect time. I then would proceed to continue with food prep. Smelling the freshly brewed coffee I would glance over, only to see coffee running across my counter and grounds being deposited in the pot! Disaster in process. The pot was not seated perfectly to allow coffee to drip and grounds to not overflow. Cleaning that mess one too many times, it was time for a new coffee maker.
I was gifted a new Cuisinart! My guests assured me those disasters would now be over, and they have been. I am so thankful for the gift and the positive and reassuring recommendations.
I was gifted a new Cuisinart! My guests assured me those disasters would now be over, and they have been. I am so thankful for the gift and the positive and reassuring recommendations.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com