Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
61
4 Stars
15
3 Stars
8
2 Stars
4
1 Star
14
83%of customers recommend this product.
(
67 out of
81)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Posted by: EMcN
Verified Purchase:Yes
This is the coffee drinker's coffee machine. The 14-cup carafe is large, but I don't have to make two pots now. It has an internal cover for where the filter & coffee are added so there's no mistake water spill-over when filling the reservoir. Large display, easy to program, I thought I wouldn't use the +30, but I do all the time. In past coffee makes I've used H (hot) for the hotplate temperature, not this one. M is hot enough! Nice machine, great value.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Great coffee, Carafe needs works
on February 3, 2026
Posted by: Yiggle
Gender:Female
Coffee is great—temp on target, flavorful (I prefer paper filter but it comes w a gold filter), hot plate keeps things hot.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Leaker
on May 3, 2026
Posted by: Seadog1967
Have to be careful filling coffee cup. From day one coffee leaks from coffee pot lid when pouring. Wife wants it gone.
Response from cuisinart.comBy Cuisinart, May 4, 2026
Thank you for sharing your experience with the 14‑Cup PerfecTemp® Coffeemaker with Over Ice—we’re sorry to hear about the leaking from the carafe lid when pouring. Drips during pouring can sometimes be caused by lid alignment or residue buildup, and ensuring the lid is fully seated and cleaned regularly may help improve performance. Our Consumer Assistance Center would be happy to review this issue and discuss available support options at 1‑800‑726‑0190; please reference Ticket #8900638253 when you call. Thank you for your feedback, as it helps us improve convenience, design, and future models.
Written by a customer while visiting cuisinart.com
Posted by: Adam H.
Gender:Male
Verified Purchase:Yes
Easy to use. Timer works well. Easy to clean. It has a good look that fits in most kitchens.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SDouglas
Gender:Male
Verified Purchase:Yes
This is a great coffee maker but the bold function doesn't really work and the pot design doesn't allow you to empty it completely. Otherwise it's a fantastic maker
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Mehhh
on May 17, 2026
Posted by: Vogel451
Loud, and broke after 6 months. Warrrenty clain successfull
Response from cuisinart.comBy Cuisinart, May 21, 2026
We’re sorry to hear about your experience with the PerfecTemp® 14-Cup Coffeemaker and understand your concerns with the noise level and durability. For optimal performance, we recommend placing the unit on a stable surface and regularly descaling, as buildup can sometimes affect operation over time; however, it’s not expected to stop working so soon. We’re glad your warranty claim was successful. Thank you for your feedback—it helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Sam49
from Phoenix Az
Gender:Male
Verified Purchase:Yes
Leaks when pouring. Carafe is poorly designed. I’m contemplating returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
HORRIBLE PERFORMANCE
on May 19, 2025
Posted by: Frustrated mark
Gender:Male
I have a Cuisinart coffee maker. In fact it is the third one under warranty and it too failed right out of the box. Whenever you call, they offer to send another one, but it fails for the same reasons. I don't recommend Cuisinart products to anyone
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com