Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
38
4 Stars
8
3 Stars
5
2 Stars
1
1 Star
7
88%of customers recommend this product.
(
44 out of
50)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Posted by: Sam49
from Phoenix Az
Gender:Male
Verified Purchase:Yes
Leaks when pouring. Carafe is poorly designed. I’m contemplating returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
HORRIBLE PERFORMANCE
on May 19, 2025
Posted by: Frustrated mark
Gender:Male
I have a Cuisinart coffee maker. In fact it is the third one under warranty and it too failed right out of the box. Whenever you call, they offer to send another one, but it fails for the same reasons. I don't recommend Cuisinart products to anyone
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Royersford, PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee pot! Has some great features! I had an older version of this coffee pot and was sad when it started leaking! I bought this as the replacement and am very happy so far! The look is sleek and modern, easy to navigate, measuring spoon included (it’s ok) ,and I am looking forward to using the Over Ice feature!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sarahsmom
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement- the exact one I had quit working. I was happy to know there was a 3 year warranty- it took longer than 7-10 days but it finally showed up on day 21. Hopefully this one will last longer- 🙏
Written by a customer while visiting cuisinart.com
Customer Rating
1
worst coffeemaker ever
on June 21, 2025
Posted by: angry consumer
Gender:Male
Bought this one when my old reliable 20 year old coffeemaker finally gave up.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Response from cuisinart.comBy cuisinart, July 9, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: MrsJ
Gender:Female
Verified Purchase:Yes
It is very easy to set up and use. Doesn’t hog a lot of counter space.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Too many flaws-should be recalled
on September 28, 2025
Posted by: Bren6555
Gender:Male
Very dissapointed with flaws!
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Recall the Carafe lid and send replacements
on September 15, 2025
Posted by: lawmansteve
Gender:Male
The coffee it produces is very good. However, the lid to the carafe is an engineering fiasco of the ilk expected from Boeing. Somehow the lid which has a cool looking two little winglets, one to each side, interfere with the flow of the just brewed liquid gold causing it to dispense itself to the apparently, in their judgment, rather thirsty countertop. This leakage is unstoppable and the lid should be recalled and replaced, it would be a cheap fix and make the item rise to cuisinart expected quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com