Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
61
4 Stars
15
3 Stars
8
2 Stars
4
1 Star
14
83%of customers recommend this product.
(
67 out of
81)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Customer Rating
1
Cuisinart 3500SS worked for 3 months, but that all
on February 25, 2026
Posted by: rs327
I purchased a new Cuisinart DCC-3500 coffee maker from a department store. Worked great for about 3 months. Then it didn't... A complete waste of money - total Crap. They used to be some of the best on the market, but apparently Cuisinart doesn't produce the quality products they once did. ...sad
Response from cuisinart.comBy Cuisinart, February 26, 2026
We’re truly sorry to hear about your experience, as Cuisinart is committed to producing high-quality, dependable products and this is not the standard we aim to deliver. If the unit has stopped brewing, we recommend confirming the reservoir is properly seated, ensuring the unit is fully plugged in, and running a cleaning/descaling cycle to address any potential mineral buildup that could affect performance. Your feedback is important to us, and we would appreciate the opportunity to review your situation and help with a resolution. Please contact our Consumer Assistance Center at **1-800-726-0190** and reference ticket #8900546037 so we can assist you further.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Improved hot plate temperature
on March 8, 2026
Posted by: CMC/
I have had this same coffee maker for years and this one is definitely improved that when the coffee is finished brewing it’s actually very hot which is a big plus will continue to stick with Cuisinart for all my kitchen appliances.
Written by a customer while visiting cuisinart.com
Posted by: Scott Coffee
Gender:Male
Verified Purchase:Yes
Works great! Easy to use. It was readily available at a local store.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nick Boskovich
Verified Purchase:Yes
We've been using our coffeemaker a few weeks now and are really satisfied with it. Easy to use and the coffee is good.
Written by a customer while visiting cuisinart.com
Posted by: DrewBuck
Gender:Male
Verified Purchase:Yes
Love this Cuisinart, I have been using Cuisinart coffee makers for years and it's the only coffee maker I will buy.
Has all the bells and whistles plus now makes cold brew
Has all the bells and whistles plus now makes cold brew
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: humane
Verified Purchase:Yes
I can make coffee only for myself (usually do) or set up a group (rarely) and keep it hot as long as I need.
Written by a customer while visiting cuisinart.com
Posted by: Kats6220
Gender:Female
Verified Purchase:Yes
Great product. Purchased one 5 years ago and just purchased this one as a replacement. Quick brewed coffee. Easy to read cup measurements.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nancy Palms
Verified Purchase:Yes
Makes Hot Coffee as it should be and Im glad I purchased it
Written by a customer while visiting cuisinart.com