Someday, a fluid dynamics engineer will design a glass carafe for Cuisinart that does not spill when pouring. Additionally, the interrupt spring was too stiff and if you don’t force the carafe all the way under, there will be a mess to clean up. Easy to think it’s all the way under when it is not. Other than these issues, makes good hot coffee.
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad to hear your coffee maker is brewing good coffee, but we’re sorry for the challenges with the carafe and interrupt spring. Your feedback is valuable and will be shared with our product team to help improve future designs. For any guidance or assistance, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
This machine makes the coffee fine and the controls are mostly intuitive. Its one big draw back is in pouring the coffee from the pot to the cup almost always spillage resulting in puddles of coffee dripping on the kitchen counter, breakfast bar or table. This is my third Cuisinart and all three have had this terrible trait. Unless the pot is held "just so" it's gonna happen, sometimes just a little some time a good size amount. One would have hoped by now that the company would have found a solution to this irritation. Each unit has lasted from 12 to 15 years so that’s quite awhile for this problem not to have been resolved. This is why no 5 stars.
Written by a customer while visiting cuisinart.com
Larger 14 cup coffee maker is awesome. Quick brewing time, built in mesh filter, over ice option, many great features and it brews a delicious cup of coffee. I also love the matte metal and black aesthetic which classes up my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This model has been my least favorite of all of the previous models I have had. The pot itself design is very poor and very hard to pour of fill without coffee or water leaking, the digital knob on front to me is not user friendly and a pain to get use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 19, 2026
Thank you for sharing your feedback and for your continued loyalty to Cuisinart. We’re sorry to hear the pot design and digital controls have been frustrating, as ease of use is important to us. For pouring, ensuring the carafe is aligned properly and pouring slowly from the spout can help minimize leaks. Assistance Center at 1-800-726-0190 and reference ticket #8900530590 so we can assist further.
Written by a customer while visiting cuisinart.com