Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Average customer rating
4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
49
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
12
82%of customers recommend this product.
(
56 out of
68)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Black Stainless Steel
Posted by: S. Coop
Verified Purchase:Yes
Someday, a fluid dynamics engineer will design a glass carafe for Cuisinart that does not spill when pouring.
Additionally, the interrupt spring was too stiff and if you don’t force the carafe all the way under, there will be a mess to clean up. Easy to think it’s all the way under when it is not.
Other than these issues, makes good hot coffee.
Additionally, the interrupt spring was too stiff and if you don’t force the carafe all the way under, there will be a mess to clean up. Easy to think it’s all the way under when it is not.
Other than these issues, makes good hot coffee.
Response from cuisinart.comBy Cuisinart, January 29, 2026
We’re glad to hear your coffee maker is brewing good coffee, but we’re sorry for the challenges with the carafe and interrupt spring. Your feedback is valuable and will be shared with our product team to help improve future designs. For any guidance or assistance, our Consumer Assistance team is available at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: dl_fsu
Verified Purchase:Yes
This machine makes the coffee fine and the controls are mostly intuitive. Its one big draw back is in pouring the coffee from the pot to the cup almost always spillage resulting in puddles of coffee dripping on the kitchen counter, breakfast bar or table. This is my third Cuisinart and all three have had this terrible trait. Unless the pot is held "just so" it's gonna happen, sometimes just a little some time a good size amount. One would have hoped by now that the company would have found a solution to this irritation. Each unit has lasted from 12 to 15 years so that’s quite awhile for this problem not to have been resolved. This is why no 5 stars.
Written by a customer while visiting cuisinart.com
Posted by: CAGMAN
Gender:Male
Verified Purchase:Yes
Finally, a coffee maker that does the job! Got to use this model on vacation and absolutely needed it at home!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Great coffee, Carafe needs works
on February 3, 2026
Posted by: Yiggle
Gender:Female
Coffee is great—temp on target, flavorful (I prefer paper filter but it comes w a gold filter), hot plate keeps things hot.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
Easy to use and ticks all the boxes: programmable, window to easily monitor water level as you are filling, removable cones for washing.
Carafe is problematic. Others noted it spills and yes, it dribbles around the edges of the spout. This is my 2nd Cuisinart coffeemaker but the first time it’s dribbled. So you have to pour slowly and carefully to minimize (not prevent) dribbling and I ultimately started pouring over the kitchen sink so that I wouldn’t have to wipe down the countertop. Reality is no one has time or mental clarity to do that at 530am daily, so that’s annoying. But, this dribbling did not happen w my first Cuisinart coffeemaker. Thankfully, I had my old carafe (the coffeemaker popped out after 10y, but the carafe was still good), so I JUST swapped carafes and not only does it fit the new coffeemaker, no more dribbling! The difference is the old carafe has a collar around the end of the glass, while the new one I just the sleek glass on which the sleek black top w spout sits—but the sleekness allows dribbling! The black collar from the older carafe seems to do the trick and keeps things tidy and dry.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shopper85
Gender:Female
Verified Purchase:Yes
Larger 14 cup coffee maker is awesome. Quick brewing time, built in mesh filter, over ice option, many great features and it brews a delicious cup of coffee. I also love the matte metal and black aesthetic which classes up my kitchen.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sakhita
Gender:Female
Verified Purchase:Yes
Very good coffee maker. It make a very good coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rich in Moon
Gender:Male
Verified Purchase:Yes
Easy to understand and setup. Coffee is good. Have not tried any of the other features.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This model has been my least favorite of all of the previous models I have had. The pot itself design is very poor and very hard to pour of fill without coffee or water leaking, the digital knob on front to me is not user friendly and a pain to get use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 19, 2026
Thank you for sharing your feedback and for your continued loyalty to Cuisinart. We’re sorry to hear the pot design and digital controls have been frustrating, as ease of use is important to us. For pouring, ensuring the carafe is aligned properly and pouring slowly from the spout can help minimize leaks. Assistance Center at 1-800-726-0190 and reference ticket #8900530590 so we can assist further.
Written by a customer while visiting cuisinart.com