Well I usually love cusinart products but lately the coffe pot temperature plate the black is coming off showing the grey prime I believe
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 18, 2026
Thank you for sharing your experience with your Cuisinart 14-Cup PerfecTemp® Coffeemaker—we’re sorry to hear about the warming plate coating wearing off. For best care, we recommend avoiding abrasive cleaners or utensils on the plate surface and ensuring it is fully cooled before cleaning, as this can help preserve the finish over time. Thank you again—your feedback helps guide improvements for future models.
Written by a customer while visiting cuisinart.com
This is a great coffee maker but the bold function doesn't really work and the pot design doesn't allow you to empty it completely. Otherwise it's a fantastic maker
Have to be careful filling coffee cup. From day one coffee leaks from coffee pot lid when pouring. Wife wants it gone.
Response from cuisinart.comBy Cuisinart, May 4, 2026
Thank you for sharing your experience with the 14‑Cup PerfecTemp® Coffeemaker with Over Ice—we’re sorry to hear about the leaking from the carafe lid when pouring. Drips during pouring can sometimes be caused by lid alignment or residue buildup, and ensuring the lid is fully seated and cleaned regularly may help improve performance. Our Consumer Assistance Center would be happy to review this issue and discuss available support options at 1‑800‑726‑0190; please reference Ticket #8900638253 when you call. Thank you for your feedback, as it helps us improve convenience, design, and future models.
Written by a customer while visiting cuisinart.com