Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
6
89%of customers recommend this product.
(
41 out of
46)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Customer Rating
1
Too many flaws-should be recalled
on September 28, 2025
Posted by: Bren6555
Gender:Male
Very dissapointed with flaws!
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
1. Cant slide on counter
2. Cant pour without spilling
3. Returned to kohls and got the other 14 cup-no problems so far
4. Dont buy
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Decent but carafe is clearly flawed
on September 22, 2025
Posted by: flawed carafe
Gender:Male
Good overall, but the carafe leaks terribly when pouring coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Design flaw!
on May 31, 2025
Posted by: Annoyed123
Gender:Female
Worst coffee pot ever for one single reason…
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
The carafe spill water everywhere! What a horrible design flaw. Thank gawd I saved my coffee pot from my other coffee pot!
I wish I could get my money back! I don't have the time or desire to pack it all up to return it!
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319274. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: August
Gender:Male
Verified Purchase:Yes
Good product, performs as advertised. Smart features without being overcomplicated. Has met all of my expectations.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes great coffee but spills that greatness all over the counter. The carafe has a problem with dribbling. I am not a big fan of this carafe
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sam49
from Phoenix Az
Gender:Male
Verified Purchase:Yes
Leaks when pouring. Carafe is poorly designed. I’m contemplating returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
HORRIBLE PERFORMANCE
on May 19, 2025
Posted by: Frustrated mark
Gender:Male
I have a Cuisinart coffee maker. In fact it is the third one under warranty and it too failed right out of the box. Whenever you call, they offer to send another one, but it fails for the same reasons. I don't recommend Cuisinart products to anyone
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Royersford, PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee pot! Has some great features! I had an older version of this coffee pot and was sad when it started leaking! I bought this as the replacement and am very happy so far! The look is sleek and modern, easy to navigate, measuring spoon included (it’s ok) ,and I am looking forward to using the Over Ice feature!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com