Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Average customer rating
4.1
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
59
4 Stars
12
3 Stars
7
2 Stars
3
1 Star
13
83%of customers recommend this product.
(
63 out of
76)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Customer Rating
3
Leaker
on May 3, 2026
Posted by: Seadog1967
Have to be careful filling coffee cup. From day one coffee leaks from coffee pot lid when pouring. Wife wants it gone.
Response from cuisinart.comBy Cuisinart, May 4, 2026
Thank you for sharing your experience with the 14‑Cup PerfecTemp® Coffeemaker with Over Ice—we’re sorry to hear about the leaking from the carafe lid when pouring. Drips during pouring can sometimes be caused by lid alignment or residue buildup, and ensuring the lid is fully seated and cleaned regularly may help improve performance. Our Consumer Assistance Center would be happy to review this issue and discuss available support options at 1‑800‑726‑0190; please reference Ticket #8900638253 when you call. Thank you for your feedback, as it helps us improve convenience, design, and future models.
Written by a customer while visiting cuisinart.com
Posted by: Adam H.
Gender:Male
Verified Purchase:Yes
Easy to use. Timer works well. Easy to clean. It has a good look that fits in most kitchens.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: SDouglas
Gender:Male
Verified Purchase:Yes
This is a great coffee maker but the bold function doesn't really work and the pot design doesn't allow you to empty it completely. Otherwise it's a fantastic maker
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sam49
from Phoenix Az
Gender:Male
Verified Purchase:Yes
Leaks when pouring. Carafe is poorly designed. I’m contemplating returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
HORRIBLE PERFORMANCE
on May 19, 2025
Posted by: Frustrated mark
Gender:Male
I have a Cuisinart coffee maker. In fact it is the third one under warranty and it too failed right out of the box. Whenever you call, they offer to send another one, but it fails for the same reasons. I don't recommend Cuisinart products to anyone
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319842. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Royersford, PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee pot! Has some great features! I had an older version of this coffee pot and was sad when it started leaking! I bought this as the replacement and am very happy so far! The look is sleek and modern, easy to navigate, measuring spoon included (it’s ok) ,and I am looking forward to using the Over Ice feature!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
My only concern is that the lid does not lie flat. It bows a bit; not sure what that’s about. It does not impact the flavor of the coffee so I am going to get over that!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sarahsmom
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement- the exact one I had quit working. I was happy to know there was a 3 year warranty- it took longer than 7-10 days but it finally showed up on day 21. Hopefully this one will last longer- 🙏
Written by a customer while visiting cuisinart.com
Customer Rating
1
worst coffeemaker ever
on June 21, 2025
Posted by: angry consumer
Gender:Male
Bought this one when my old reliable 20 year old coffeemaker finally gave up.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Response from cuisinart.comBy cuisinart, July 9, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com