Customer reviews from cuisinart.com
Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
4
2 Stars
0
1 Star
6
89%of customers recommend this product.
(
41 out of
46)
Customer Reviews for Cuisinart - PerfecTemp 14C Coffee Maker w Over Ice - Stainless Steel
Posted by: Mushmom
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second cuisinart 14 cup coffee maker. There are so many things that make it great and one flawed issue. First let me say I love have 14 cups, the different temps for the coffee(I like HOT), of course the easy timer set up, and waking to coffee ready in the morning. It is a little loud at the end of the making process but not worth fussing over. Makes good coffee, I use a pitcher to fill with water to make it easier to fill without spills. Here is my only real complaint....no matter what we do the carafe always spills when pouring. Other than that, when this pot dies from overuse, I will buy another just like it.
Written by a customer while visiting cuisinart.com
Posted by: Sarahsmom
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement- the exact one I had quit working. I was happy to know there was a 3 year warranty- it took longer than 7-10 days but it finally showed up on day 21. Hopefully this one will last longer- 🙏
Written by a customer while visiting cuisinart.com
Customer Rating
1
worst coffeemaker ever
on June 21, 2025
Posted by: angry consumer
Gender:Male
Bought this one when my old reliable 20 year old coffeemaker finally gave up.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Without a doubt, this is the worst coffeemaker I have ever owned. The coffee is cold by the second cup. It is awkward to pour out of the heavy pot. Cleaning the coffeepot is hard to do because you can't get a washcloth inside easily so you need to use a long handled brush. The design is awful, to use it is awkward. This had to be designed by someone that hates coffee drinkers.
Sorry Cuisinart, you really blew it with this one...next time I'll buy a Krups...as soon as I can get rid of this clunker.
Response from cuisinart.comBy cuisinart, July 9, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: MrsJ
Gender:Female
Verified Purchase:Yes
It is very easy to set up and use. Doesn’t hog a lot of counter space.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Recall the Carafe lid and send replacements
on September 15, 2025
Posted by: lawmansteve
Gender:Male
The coffee it produces is very good. However, the lid to the carafe is an engineering fiasco of the ilk expected from Boeing. Somehow the lid which has a cool looking two little winglets, one to each side, interfere with the flow of the just brewed liquid gold causing it to dispense itself to the apparently, in their judgment, rather thirsty countertop. This leakage is unstoppable and the lid should be recalled and replaced, it would be a cheap fix and make the item rise to cuisinart expected quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: IMMW
Gender:Female
Verified Purchase:Yes
Just got the new coffeepot and after the second use I got an ErH code displayed on the coffeemaker. I could not find anything about that in the book that came with the coffee pot as to what that was. I had to look it up on Google. It is an error code. I unplugged it as recommended and it worked fine the next time. Then on its 4th use, I got the error message again, and my coffee started boiling in the pot and something smelled burnt. I unplugged it once again and then it never started back up so I had to send it back, and I am currently waiting for my replacement.
Response from cuisinart.comBy Cuisinart, September 22, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
2 in 1 Coffee Machine
on November 15, 2024
Posted by: Sara3
from USA
[This review was collected as part of a promotion.] This Cuisinart Coffee machine was Elite. It brewed the most delicious cup of HOT coffee and COLD coffee as well. The only thing that I didn’t like was the fact that you can only brew one temperature at a time. If you wanted a hot cup you have to brew that first. Then clean it out put ice in the carafe and brew cold coffee. But other than that the coffee machine was easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Excellent machine!
on November 15, 2024
Posted by: Suhel9
from USA
[This review was collected as part of a promotion.] Really love this brewer!
Has an in-built fine-mesh coffee filter, so it saves me the hassle and expense of buying paper filters.
Super easy to clean, and has a huge 14 cup capacity to serve multiple people.
Has a programmable time setting which makes it a little extra special so I don’t have to worry about that extra “making the coffee” step in the morning.
It also has a temperature setting to allow for low, medium or high temperatures depending on your preference.
Has an in-built fine-mesh coffee filter, so it saves me the hassle and expense of buying paper filters.
Super easy to clean, and has a huge 14 cup capacity to serve multiple people.
Has a programmable time setting which makes it a little extra special so I don’t have to worry about that extra “making the coffee” step in the morning.
It also has a temperature setting to allow for low, medium or high temperatures depending on your preference.
All in all I really enjoy this brewer, and love the nice, clean tasting cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club