Customer reviews from Meater
Traeger Grills - MEATER DUO PRO - Silver
Average customer rating
4.1
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
118
4 Stars
20
3 Stars
16
2 Stars
11
1 Star
21
Customer Reviews for Traeger Grills - MEATER DUO PRO - Silver
Customer Rating
3
Documentation is lacking
on November 27, 2024
Posted by: Bob42
from Ohio
Seems to work but left LED flashes constantly and can’t find any info on whether this is normal. It doesn’t seem like the pro duo is ready for prime time.
Response from MeaterBy MEATER Support, December 2, 2024
Thank you for your review of the MEATER Pro Duo. There are 2 LEDs, and they each correspond to one of the probes. The left LED will also blink red slowly while plugged in to let you know it's charging. Check out our support page https://support.meater.com/faqs to learn about the indicator lights or contact us https://support.meater.com/contact-us and one of our agents will be happy to assist you.
Written by a customer while visiting Meater
Customer Rating
5
Great probes
on November 28, 2024
Posted by: Foxtruck
from Evergreen co
The new WiFi feature is a plus! Hasn’t let me down yet. I bought theses for the egg. Cause my pallet smoker had built in ones. Seem to be accurate with them.
Written by a customer while visiting Meater
Posted by: Mitch64
from Baltimore, MD
Verified Purchase:Yes
I bought this and waited patiently for it to ship as a new product offering. When it arrived, it was the best product I have purchased. The WiFi makes it so much easier to monitor my long cooks while not having to worry over it.
Written by a customer while visiting Meater
Customer Rating
5
Game changer
on November 28, 2024
Posted by: JD5766
Love the Meater Pro.
Haven't used the duo yet...but hams and large meats are coming soon.
I have used the solo Meater Pro and absolutely love it.
One of the solo probes went a little whacky....but the convenience and the calibration are spot on....I will never be without one.of these.
Haven't used the duo yet...but hams and large meats are coming soon.
I have used the solo Meater Pro and absolutely love it.
One of the solo probes went a little whacky....but the convenience and the calibration are spot on....I will never be without one.of these.
Written by a customer while visiting Meater
Customer Rating
1
Disappointed
on November 29, 2024
Posted by: BBQ97229
from Portland Oregon
Very disappointed. The duo set up effortlessly out of the box and I was excited to put it to work on my thanksgiving turkey. But, I had continuous connection problems and ended up not being able to use it at all. Most of the time I got “move closer to probe” error message, a couple of stretches where it “lost connection to meater cloud”
Response from MeaterBy MEATER Support, December 2, 2024
Hi, and thank you for reviewing the MEATER Pro Duo. The range between the probe and the charger can be affected by a few different factors, but they are typically easy enough to address. These tend to be related to the type of cooking appliance being used, the food being wrapped in foil or cooked inside of a metal pot, and obstructions between the probe and the charger. You can find online assistance for resolving most connection concerns at the below link for the MEATER Support Wizard that will provide step-by-step help depending on the details of your situation. Plus, if a correction cannot be achieved through the Wizard, there is also more direct contact information at the end that will get you in touch with our Customer Service team.
https://support.meater.com/helper?how-can-we-help=product-support&which-product-type=gen-two&pro-collection-help=not-working
https://support.meater.com/helper?how-can-we-help=product-support&which-product-type=gen-two&pro-collection-help=not-working
Written by a customer while visiting Meater
Posted by: Jeffl
from Ma
Verified Purchase:Yes
Not much range from probe to charger. Wanted to use one probe on my deck in the grill and the other in the kitchen stove but with the charger halfway between could not get both probes to stay connected. It’s 10 feet from the oven to the grill. There is a wall in between but was hoping for better distance. I even tried placing it at the kitchen window which is 4 feet from the oven and about 6 to the grill with a direct line of sight.
Response from MeaterBy MEATER Support, December 3, 2024
Hello, and thank you for posting your review of the MEATER Pro Duo. Depending on the circumstances, the range between the probes and the charger can vary. While 10’ should easily be adequate in most situations, some cooking appliances can cause more interference than others. This can include heavily insulated grills and very thick walled ovens, especially if the probe is inside of a metal container or wrapping such as a pot or aluminum foil. However, we don’t want to make assumptions regarding your experience, and there are a lot of resources available to help improve the performance. Please visit the below link to access the MEATER Support Wizard for help with your Duo range concerns. And if you still are not getting the results that you expect, there is an option to contact our Customer Happiness Team at the end of the Wizard for more direct assistance.
https://support.meater.com/helper?how-can-we-help=product-support&which-product-type=gen-two&pro-collection-help=not-working&what-issue=range&which-meater=meater-2-plus
https://support.meater.com/helper?how-can-we-help=product-support&which-product-type=gen-two&pro-collection-help=not-working&what-issue=range&which-meater=meater-2-plus
Written by a customer while visiting Meater
Posted by: BigVic
from Dallas, TX
Verified Purchase:Yes
Great product. Enjoyed being able to use it in my turkey fryer. Worked perfectly.
Written by a customer while visiting Meater
Posted by: MR4956
from Shavano Park, TX
Verified Purchase:Yes
Bought it about a month ago. I've had about 5 cooks so far. The app has dropped a few times when I'm away from home. The range from the probe to the wooden base only worked 2 feet through the oven door. Not as impressive as I was hoping for, especially for the price.
Response from MeaterBy MEATER Support, December 3, 2024
Thank you for your review of the MEATER Pro Duo. To maximize the range, the charger must be within 100ft/30m of the nearest Wi-Fi access point, and no further than 3ft/1m from the probe. While the range is 33 FT from probe to charger, this is in open air (line of sight.) Appliances with thick metal lids or walls can limit the range. We recommend leaving the charger as close as safely possible. If you use foil, please ensure that the black ceramic portion of the probe pokes out of the foil. Watch the video below to learn more about range expectations. If you need more help, please contact us https://support.meater.com/contact-us and one of our agents will be happy to help.
https://www.youtube.com/watch?v=INWvpspwrwc&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=17
https://www.youtube.com/watch?v=INWvpspwrwc&list=PLVr0FnN9Zx8UbCkSZRcebkUawRq3zOFc6&index=17
Written by a customer while visiting Meater