Customer reviews from Meater
Traeger Grills - MEATER DUO PRO - Silver
Average customer rating
4.1
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
119
4 Stars
20
3 Stars
16
2 Stars
11
1 Star
23
Customer Reviews for Traeger Grills - MEATER DUO PRO - Silver
Customer Rating
3
Wireless doesn’t work
on February 14, 2026
Posted by: Brad r
from Laguna hills Calif
I have three of these. I originally bought the duo and the third was a gift. They don’t work. I can stand right outside my oven or grill and it will not stay connected. Starts out fine. Within minutes it disconnects and never reconnects.
Response from MeaterBy MEATER, MEATER, February 17, 2026
Good day, Brad. It seems like the connectivity drops you’re experiencing may be related to signal interference or the limits of Bluetooth/Wi-Fi range. Even when close to the oven or grill, factors such as metal surfaces, walls, or other wireless devices can disrupt the connection. Another possibility is that multiple units operating in the same area could be causing overlapping signals, which can make it harder for the app to maintain a stable link.
A few steps that often help include ensuring each device has a direct line of sight to your phone or tablet, moving other wireless devices away during use, and restarting the units before pairing to reset their connections. Keeping the app updated and checking that your phone’s Bluetooth or Wi-Fi settings are optimized can also improve reliability.
For personalized guidance or further adjustments to your setup, our support team is available at support.meater.com. They can help ensure your devices maintain a strong, consistent connection so you can focus on cooking without interruptions.
A few steps that often help include ensuring each device has a direct line of sight to your phone or tablet, moving other wireless devices away during use, and restarting the units before pairing to reset their connections. Keeping the app updated and checking that your phone’s Bluetooth or Wi-Fi settings are optimized can also improve reliability.
For personalized guidance or further adjustments to your setup, our support team is available at support.meater.com. They can help ensure your devices maintain a strong, consistent connection so you can focus on cooking without interruptions.
Written by a customer while visiting Meater
Customer Rating
5
The Best
on April 5, 2026
Posted by: Tangles
from Albion Park NSW Australia
Love our Meaters, have the Duo and Meater+, so good
Written by a customer while visiting Meater
Customer Rating
1
Doesn't work without wifi
on April 12, 2026
Posted by: Matt1
Where in the advertising of this product does it say that it doesn't work unless you have Wi-Fi? Where does it say that you have to create an account and login to it online to use it or it won't work?
Response from MeaterBy MEATER, MEATER, April 14, 2026
Matthew, we truly appreciate you taking the time to share these comments with us with us. We understand how surprising it can be when the setup requirements differ from what you originally expected, especially when it comes to Wi-Fi access and account creation.
The Wi-Fi connection and account login are currently required to complete the initial pairing process and to support features such as remote monitoring, cloud access, cook history, and device syncing. That said, while an account is needed to pair the probe, it can always be deleted after setup if you prefer not to keep it active. For reference, the pairing steps are available here: https://support.meater.com/hc/en-us/articles/36852110607515-Pairing-MEATER-Pro-Duo.
The instructions to delete your MEATER Cloud account can be found here: https://support.meater.com/hc/en-us/articles/36531871990555-How-do-I-delete-my-MEATER-Cloud-account.
We also reviewed our records and noted that you had previously reached out to us regarding this same concern and ultimately decided to return the unit. We completely understand your decision and concerns around the Wi-Fi requirement, your feedback is genuinely valuable as it helps us continue improving both our communication and overall user experience. If there is anything else we can support you with, please feel free to reach out to us anytime at support.meater.com.
The Wi-Fi connection and account login are currently required to complete the initial pairing process and to support features such as remote monitoring, cloud access, cook history, and device syncing. That said, while an account is needed to pair the probe, it can always be deleted after setup if you prefer not to keep it active. For reference, the pairing steps are available here: https://support.meater.com/hc/en-us/articles/36852110607515-Pairing-MEATER-Pro-Duo.
The instructions to delete your MEATER Cloud account can be found here: https://support.meater.com/hc/en-us/articles/36531871990555-How-do-I-delete-my-MEATER-Cloud-account.
We also reviewed our records and noted that you had previously reached out to us regarding this same concern and ultimately decided to return the unit. We completely understand your decision and concerns around the Wi-Fi requirement, your feedback is genuinely valuable as it helps us continue improving both our communication and overall user experience. If there is anything else we can support you with, please feel free to reach out to us anytime at support.meater.com.
Written by a customer while visiting Meater
Customer Rating
5
So much to love
on April 16, 2026
Posted by: Captain Rob
I bought this for many reasons. The ambient temperature monitoring has helped me put thicker pieces of meat in hotter areas so it all finishes at the same time. I can make sure the pork chops are done properly and not dry and overcooked. Would buy again and again. Have gifted to others that love to cook.
Written by a customer while visiting Meater
Customer Rating
1
Poor reality engineering shouldn’t cost this much
on April 26, 2026
Posted by: idallari
from Alexandria, VA
I’m very disappointed with the Meater Pro Duo. The connectivity is poor and inconsistent, which makes it frustrating to use during cooking. The temperature readings have also been inaccurate and unreliable, so I never feel confident trusting it with expensive cuts of meat. I also had the same issues with Meater Pro XL, so at least, they are consistent in being unreliable.
For the price, I expected a dependable product, but this feels like a waste of money. It may work a few times, but if you need something reliable, I would save your money and look elsewhere.
Response from MeaterBy Traeger Grills, Traeger, April 27, 2026
Hey Idi, thanks for sharing your experience, consistent connection and accurate readings usually depend on maintaining a stable link between the probe, dock, and your mobile device, so keeping all components within range and minimizing interference from metal surfaces, grill lids, or walls can make a big difference, it also helps to ensure the probe stays out of the dock during the cook and that your phone remains connected to WiFi if used, when these conditions are steady the system is designed to deliver reliable results, if this continues please reach out to us at +1 888-407-0303 so we can help further MEATER
Written by a customer while visiting Meater