Customer reviews from Meater
Traeger Grills - MEATER DUO PRO - Silver
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
93
4 Stars
19
3 Stars
14
2 Stars
10
1 Star
16
Customer Reviews for Traeger Grills - MEATER DUO PRO - Silver
Posted by: Bill P
Verified Purchase:Yes
I cannot connect to the meater with my phone. I have been on hold with Meater and cannot make it happen
Response from MeaterBy MEATER Support, April 15, 2025
Hello, and thanks for reviewing the MEATER Pro Duo. We are sorry to hear that you are unable to connect your Duo to the app. The first thing to do in these situations is to make sure that your device is compatible, even if it is successfully installed, by checking for your phone's OS version at support.meater.com/faqs/compatible-devices. On that page will also be additional requirements, which are worth verifying for as well. Another reason something like this may occur is if the probes are already paired with a second smart device. To get around this, temporarily disable the Bluetooth on the other device until you have your phone connected. While these are just a couple of steps that can be tried, there are more that can be provided by MEATER Customer Service. And even though some times of day may be busier than others, we have agents available 365 days of the year, until 10:00 PM MT, so you should be able to reach us quickly, when it is still convenient for your schedule.
Written by a customer while visiting Meater
Posted by: Grilling Man
from Brawley, California
Verified Purchase:Yes
My brother-in-law loved it. He wasn't expecting it. He loves to grill and smoke whenever he has time. It was a birthday gift.
Written by a customer while visiting Meater
Posted by: Abel
Verified Purchase:Yes
I would have given a 5 star had it not been for probe 1losing connection with the base unit while the second probe maintains its connection.
Written by a customer while visiting Meater
Posted by: Steakcooker79
Verified Purchase:Yes
Steaks are now perfect every time!!! With the duo I can cook both steaks perfectly!!
Written by a customer while visiting Meater
Posted by: Bdub
from California
Verified Purchase:Yes
I have had 2 other models this is my favorite so far. I was unsure of the rechargeable battery since it’s not an everyday use I was concerned it would be dead or die when cooking. Hasn’t been an issue charged up ready to go in 30 minutes. Temps are accurate and really helps keep an eye on crucial cooks. I recommend these to everyone that asks what I use.
Written by a customer while visiting Meater
Posted by: charger
Verified Purchase:Yes
it doesn't charge correctly - I have tried to reach out to you guys. maybe its just the box it comes in, but it doesn't work correctly
Response from MeaterBy MEATER Support, May 9, 2025
Thank you for reaching out and sharing your experience with us. We sincerely appreciate your feedback about the charger in your MEATER Pro Duo. This unit is powered by an internal lithium battery, which can be conveniently charged using the included USB-C cable. We would like to hear more about your situation so that we can provide the appropriate solution. We highly recommend that you contact us at support.meater.com to access our MEATER Customer Service section.
Written by a customer while visiting Meater
Posted by: Big d
Verified Purchase:Yes
It’s amazing hopefully it’s better every time you change the models. I love the last two but one of them has quit working so hopefully these two last longer but I find that they’re very accurate.
Written by a customer while visiting Meater
Posted by: Speaking Truth
from Danville, Ca.
Verified Purchase:Yes
I bought the duo pro. They connected fine then before a cook, I then start using them and they kept disconnecting even though the block was right next to the probes and then worst of all it ruined my steak by giving me a temp that was off by 30°+. They sent me replacement probes and those still wouldn’t connect to the app. Waste of time
Response from MeaterBy MEATER Support, May 14, 2025
Thank you for taking the time to share your experience with your MEATER Duo Pro. We sincerely appreciate your feedback about the connectivity and inaccurate temperature situation. We understand you received replacement probes in the past. We want to make sure we are providing the best resolution and finding the root of your scenario. Please visit us at support.meater.com to access our Support Wizard, FAQs, and MEATER Customer Service.
Written by a customer while visiting Meater