Customer reviews from lg.com
LG - 6.3 Cu. Ft. Slide-In Electric True Convection Range with InstaView and 2 UltraHeat Elements - Stainless Steel
Average customer rating
3.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
16
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
6
Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Electric True Convection Range with InstaView and 2 UltraHeat Elements - Stainless Steel
Customer Rating
5
Great Stove!
on June 15, 2024
Posted by: KevKev211
[This review was collected as part of a promotion.] Like this style with no back, sleek and modern looking. Good thing it has a lock feature on it though as the front knows are very easy to turn on by accident when leaning against them slightly to get things out of the cabinets above and to the side.
Pros: Quality, Style/Design
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely wonderful range!!
on July 15, 2024
Posted by: Aunt Mimi
from Heath Springs, SC
Never thought I would fall in love with an appliance but this range is wonderful. I haven't even used all of the features yet but what I have used is a game changer!!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Safety concerns
on July 16, 2024
Posted by: Jesse 1
I have cooked and baked with the oven so far. The oven hot air feature works great. The top eye On The left Front doesn’t control very well. These slightest touch of the control buttons moves too easily. Making this a safety Hazard.
Response from lg.comBy LG, July 17, 2024
Hi there. Thank you for reaching us. We're so sorry to hear that you're experiencing issues with your LG oven, especially with the top eye on the left front not controlling properly. We can imagine how frustrating and concerning it must be for you.
Thank you for reaching out to us and bringing this to our attention. We take all safety concerns very seriously and We're here to help resolve this issue for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Thank you for reaching out to us and bringing this to our attention. We take all safety concerns very seriously and We're here to help resolve this issue for you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
2
Oven temperature issues on LSEL6335FE
on July 25, 2024
Posted by: GranBev
from Phoenix, AZ
An LG servicer told me that I must use and external digital thermometer to know the actual inside temperature. If the Bake option is selected and set at 350, the inside oven temperature as measured digitally, only gets to 330 degrees or so. If the Bake option is selected at 360, the inside oven temperature will measure at 400+ degrees. On the Bake option, the inside convection fan runs almost continuously so I believe that the oven is functioning as a convection oven even when set on Bake. Please help, I have had servicers out here five times now in the 12 weeks I have owned this range.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, July 31, 2024
Hi there. Thank you for reaching us. We understand your feelings with inconsistent temperatures, especially after several service visits. It's important for your oven to work properly, and we see how this affects your cooking. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Response from lg.comBy LG, July 31, 2024
Hi there. Thank you for sharing your experience with the LSEL6335FE range. We understand how frustrating it must be to deal with inconsistent oven temperatures and multiple service visits.
To address the issue, make sure to calibrate your oven's temperature settings, which can sometimes resolve discrepancies between the set and actual temperatures. You can usually find calibration instructions in the user manual. Additionally, verify if the oven's convection settings are properly adjusted or if there might be a setting inadvertently affecting its operation.
LG Range / Cooktop – Troubleshooting Heating Issues - https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447
Please send us a private message on Social Media @LGUSSupport with your product details and the issues you’re experiencing. Our team will be more than happy to assist you further and work towards a resolution. We appreciate your patience and are committed to resolving this matter. —Renzo
To address the issue, make sure to calibrate your oven's temperature settings, which can sometimes resolve discrepancies between the set and actual temperatures. You can usually find calibration instructions in the user manual. Additionally, verify if the oven's convection settings are properly adjusted or if there might be a setting inadvertently affecting its operation.
LG Range / Cooktop – Troubleshooting Heating Issues - https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447
Please send us a private message on Social Media @LGUSSupport with your product details and the issues you’re experiencing. Our team will be more than happy to assist you further and work towards a resolution. We appreciate your patience and are committed to resolving this matter. —Renzo
Written by a customer while visiting lg.com
Customer Rating
4
Doesn’t cook pizza well
on August 21, 2024
Posted by: K8enn
from Minnesota
[This review was collected as part of a promotion.] I like the range but it doesn’t cook pizza evenly.
Pros: ease of use, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on August 23, 2024
Posted by: Lilibon
Love it. We had an issue with the burners but LG sent someone over quickly and fixed it
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on August 26, 2024
Posted by: K8enn
from St. Paul mn
Beautiful appliance. So many options I haven’t been able to use them all yet
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful on the inside
on September 4, 2024
Posted by: Ibissy4879
from St Augustine, Fl
I needed a new oven. Looked at both Big Box stores. Both had this model and I had certain features I wanted. This model fit all the boxes.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com