Customer Reviews for LG - 6.3 Cu. Ft. Slide-In Electric True Convection Range with InstaView and 2 UltraHeat Elements - Stainless Steel
Customer Rating
5
I love everything. Even the song on the timer
on January 9, 2025
Posted by: Rondaluna
from Orlando Fl
I bought this to try a stove with knobs in front and realized all the features are awesome. The air fryer built in, easy to use buttons.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy true, LG Digital Care Team, February 18, 2025
We're so glad you're enjoying your range and its convenient front-knob design! The built-in air fryer is a game changer for crispy, delicious meals without extra appliances. To complete your kitchen setup, consider a InstaView microwave for quick, efficient cooking with sleek style. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose
Written by a customer while visiting lg.com
Customer Rating
4
Electronics malfunction
on December 14, 2024
Posted by: nic51
from Western North Carolina
[This review was collected as part of a promotion.] I love the stove but it started to malfunction after 5months. Multiple burners go on at the same time and heat up higher than set.
Pros: Features/Settings
Quality
2
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Stovetop Burners Fire Hazard
on January 1, 2025
Posted by: RuthieAgain
Fire hazard! Even after repair, the stove is again turning on multiple stove top burners when turning on another burner. The issue was solved temporarily after a repair, but is now doing it again. Very dangerous fire hazard!
Response from lg.comBy LG, January 20, 2025
Hi there! Thank you for sharing your experience with us. We understand your concern regarding the safety issue with your LSEL6335FE stove, especially after the repair didn’t fully resolve the problem. A malfunction like this is serious, and we want to make sure it’s addressed properly to ensure your safety.
Please send us a private message via @LGUSSupport, and our team will assist you further to ensure this issue is handled appropriately. Your safety is our top priority, and we are here to help.—Junel
Written by a customer while visiting lg.com
Customer Rating
1
Never buy LG again
on August 11, 2024
Posted by: MALJ
from FL
I bought this stove three months ago. The air fryer does not work. Instead of cooking faster than the stove, it takes four times as long. The button to turn on the oven doesn’t work to set the oven temp you have to turn it off and on twice… I am still waiting for parts for the first attempt at fixing it!
Quality
1
Features
1
Response from lg.comBy Jae, LG Digital Care Team, August 16, 2024
Hey there! Thank you for choosing LG to take care of all your cooking needs and for sharing your experience with us. We always aim to provide the best products and service, so we never want to see any cook times taking longer than usual. Have you attempted to calibrate your oven? This may help determine the best solution, and the steps can be found on page 26 of your owner's manual. Additionally, we wanted to share a helpful article that explains your control panel buttons and how Child Lock may interfere with button function. Check it out here: https://shorturl.at/GUzbU. If you have any other questions, please contact us on social media at @LGUSSupport. We're always here to help! *Jae
Written by a customer while visiting lg.com
Customer Rating
2
Decent oven option but weary of issues
on September 23, 2024
Posted by: yk94
from Hollywood FL
[This review was collected as part of a promotion.] I bought this oven because of the package deal if we bought 4 LG appliances. The features were all very cool and the machine looks slick. The first issue for me was that the stovetop is very difficult to clean and always looks like it has marks on it. Secondly, after under a month of use, one of the burner's had a fuse issue and the burner would turn on whenever any of the other knobs were turned on. This was a huge headache for the week until we were able to get it fixed. Otherwise, it works well but still a bit concerned that such a new product had such a big issue and worried that it may happen again.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy true, LG Digital Care Team, September 26, 2024
Hey there! If you want to keep your stovetop sparkling like new, using a ceramic cooktop cleaner is the way to go! Check out your owner's manual for some awesome cleaning tips on pages 56 & 57 http://spr.ly/6426ox0gM. We're also grateful for the chance to fix the burner, and we're always here for you. Feel free to reach out on social media at @LGUSSupport if you need any assistance. You're now part of our family, and we're excited for the years ahead! ~Ivy
Written by a customer while visiting lg.com
Customer Rating
1
Returning this hazardous range
on December 8, 2024
Posted by: Blondbear
Partially my fault for not looking at the reviews. Please look at all reviews before buying this range. The readout is not backlit and the options are written in a gray lettering which are almost unreadable. I have to get on my knees and put on my glasses to see the print. If they had just put the print in white, you could see it. Ditto the tiny dots on the knobs which indicate the burner size. So many other things but most importantly, the many reviews discussing the burner malfunction causing fires. My range is going back.
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey there! Thank you for sharing your experience with us. We'll be sure to pass along these insights to our team so we can continue to innovate and improve the future of appliances. We want you to be able to have a good experience with your LG range, and we're here to support you throughout it's lifetime. If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be more than happy to help you out! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
4
Not to well
on October 22, 2024
Posted by: Electric stove range
from United States
I bought this electric range , but it didn’t work so I had to returned it back.
Fantastic efficient oven. I would’ve preferred to have the dials angled up more and no rubber ring around the glass top. Makes it harder to clean. But all in all a great purchase.