Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Average customer rating
4.4
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,420
4 Stars
367
3 Stars
108
2 Stars
44
1 Star
110
88%of customers recommend this product.
(
1,178 out of
1,332)
Customer Reviews for GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Customer Rating
5
New washing machine
on December 23, 2023
Posted by: Cassandra washing machine
from Kent Washington
Nice product. No complaints so far. I am pleased with product and glad I got it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Last GE washer lasted 12 years.
on December 24, 2023
Posted by: Mark827
from San Antonio, TX
It is louder than I expected it to be. My last GE that gave out after 12 years was much quieter. I expected this one to be the same.
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, January 5, 2024
Hello there! Thank you for taking the time to leave us a review. We are so sorry that this washer has not lived up to your expectations due to the noise level of the unit while in use. This is definitely not the consumer experience that we strive for, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. We're always here to help. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please feel free to reach out to us with any additional questions or concerns you may have. We're always here to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good!
on December 24, 2023
Posted by: Jay jay 52
This is just 3 weeks old so far so good.. love the deep tub!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 24, 2023
Posted by: Bcm167
from Chino
So far so good, I replaced an 8 year old GE washer that broke, I love my new GE washer after seeing all the bad reviews I wasn’t too sure about buying another GE. I like that you could adjust the water level, it is a little bit noisy, but it’s in the garage, so it doesn’t matter I just hope this one last longer than eight years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
auto fill not sensing properly
on December 24, 2023
Posted by: Auto fill
from Bella Vista, AR 72715
The auto sensor for how much water to use with each load does not seem to sense the right amount. Most of the time I have to add water by turning it to medium or high fill mode.
Response from geappliances.comBy Charlie, GE_Appliances, January 8, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the auto sensor feature.
Current GE washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that your washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide exceptional cleaning. We suggest viewing the Use and Care manual for additional information:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.198275311.1111491441.1704719355-1676878804.1700237661
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the auto sensor feature.
Current GE washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that your washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide exceptional cleaning. We suggest viewing the Use and Care manual for additional information:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.198275311.1111491441.1704719355-1676878804.1700237661
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on December 26, 2023
Posted by: Dew Crew
We have loved this set so far. Love the features but wish it was a little quieter. The agitation part of the cycle is louder than we expected. But no other complaints, definitely a great replacement set
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 26, 2023
Posted by: Mrs Lyon
from North Carolina
I love this washer! I love all the features, and the choice to fill up the washer with the level of water I choose. It cleans everything perfectly, including our big comforters. I would definitely recommend this washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
So sad
on December 26, 2023
Posted by: Wishicouldreturn
from Vista, CA.
It’s better than going to a river and beating your clothes on rocks. Doesn’t clean well, doesn’t rinse well, spin speed even at max leaves a lot of water in the clothes.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 9, 2024
Hi! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that this washer has not lived up to your expectations due to its cleaning power. This is not the consumer experience we strive for, and we recommend scheduling service with one of our certified technicians to ensure that the appliance is operating as designed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. Please let us know if any additional questions or concerns arise. We're always happy to help. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. Please let us know if any additional questions or concerns arise. We're always happy to help. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com