Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,400
4 Stars
356
3 Stars
107
2 Stars
43
1 Star
100
89%of customers recommend this product.
(
1,158 out of
1,303)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Amazing
on November 20, 2023
Posted by: Ryan747
I had it for a month and it is the best washer that I have ever bought!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome!!!!
on November 20, 2023
Posted by: AJAE
from NJ
Hey, just wanted to tell you that the washing machine is awesome. It's super efficient and gets my clothes really clean. Plus, it has a large capacity, so I can do bigger loads in less time. I also love the variety of settings it has I can choose different water temperatures and cycle lengths depending on what I'm washing. And the best part is, it's really easy to use. Overall, I'm really happy with my washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Huge load
on November 21, 2023
Posted by: Mike1922
from New Jersey
Decent washing machine , takes huge loads , could be quieter
Features
5
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems right away
on November 21, 2023
Posted by: Collin77
from Ohio
Already having problems. Water won’t stop filling. Haven’t even had this washer an hour.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, December 5, 2023
Oh no!
We're so very sorry you're not having the best experience with your new washer. We completely understand your concern about the water filling up nonstop and we want to help!
There are a few things you can check on that may resolve this issue. Please refer to the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17399
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need us. Best wishes. - Tierra@GEAppliances
We're so very sorry you're not having the best experience with your new washer. We completely understand your concern about the water filling up nonstop and we want to help!
There are a few things you can check on that may resolve this issue. Please refer to the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17399
If the above suggestions do not correct the situation, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here if you need us. Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on November 24, 2023
Posted by: 4519digger
from Grove city, oh
washes clothes well, has quiet operation, nice selection of features
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Just fine
on November 24, 2023
Posted by: Matt Sh
from Raleigh, NC
It's too soon to tell if it's durable and will last a while, but overall it's pretty good. The design of the controls is a bit weird to me. Why include a digital display and analog wheel? And the agitator does seem a bit rougher on our clothes than our prior washer with no agitator.
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, we like it.
on November 24, 2023
Posted by: Ron1955
The washer performed as expected. Ran it through sever test cycles and did very well. The first washer (identical to this one) delivered did not work and had to be sent back to the warehouse.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful unit
on November 25, 2023
Posted by: Rg1377
from St Aug FL
Very noisy. Doesn't dispense fabric softner. Sent the unit back and purchased another brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, November 30, 2023
Greetings! Thank you for your valuable feedback. We are so sorry to hear that this washer did not live up to your expectations due to the noise level while in use and the fabric softener not dispensing. This is definitely not the experience that we expect with this washer, and we will be sure to share these comments with our product design teams for review.
We appreciate your time, and we hope to gain your trust back with our appliances. Please let us know if we can ever be of any assistance. - Adrian@GEAppliances
We appreciate your time, and we hope to gain your trust back with our appliances. Please let us know if we can ever be of any assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com