Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,400
4 Stars
356
3 Stars
107
2 Stars
43
1 Star
100
89%of customers recommend this product.
(
1,158 out of
1,303)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Washing Machine
on November 17, 2023
Posted by: Dot45
from Jackson, MS
We love the washer. It works more efficiently than our old washer. Very pleased with it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to operate
on November 17, 2023
Posted by: Hashman
from Staten Island, NY
So far we love the GE washing machine, it does an excellent job of cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Still learning the features on this washer but I'm
on November 17, 2023
Posted by: ATM 50
The features on this washer amazes me I'm loving it that's all I got to say,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good but loud
on November 18, 2023
Posted by: Anonymous
from Missouri
Seems to work ok so far, but the agitation motor has a very loud whine/growl to it. Not nearly as quiet as other models I’ve owned.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Hello,
Thank you for taking the time to provide feedback on your washer. We're sorry to hear that your washer is louder than anticipated, and we want to help!
We recommend referring to the link below for normal operating noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances.
-Charlie@GEAppliances
Thank you for taking the time to provide feedback on your washer. We're sorry to hear that your washer is louder than anticipated, and we want to help!
We recommend referring to the link below for normal operating noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if you have any additional questions. We're always here to assist with the operation of your appliances.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Can select water level!
on November 18, 2023
Posted by: Lop 123
from Jensen Beach FL
Only a few weeks old. So far, very satisfied with washing machine features & function. Appreciate the ability to select water level & the traditional agitator which appears to get clothes cleaner. Wouldn’t hesitate purchasing.
Rapid delivery.
Rapid delivery.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features ,quit cycles
on November 19, 2023
Posted by: Trenak
from Tennessee
So far it is a great washer,space saving. Alot of room in the drum
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as GE washers were several years ago.
on November 19, 2023
Posted by: Alawishus
from St. Louis, MO
Noisy. Gets out of balance too easy. Dash lights should not come on when the lid is closed when you are not washing.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry that this washer has not lived up to your expectations due to the unbalancing of the appliance while in use. We recommend scheduling service with one of our service technicians to get the control panel lights issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. We are confident that our technicians can get this issue resolved as quickly as possible. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. We are confident that our technicians can get this issue resolved as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
somethings not right
on November 19, 2023
Posted by: DB690
from Utah
I loved it till today. Now it sounds like it has a bunch of bolts rolling around inside the drum and it wont agitate.
I put it on spin drain and it was spinning so fast it looked like it would take off. Its a little over 2 months old.
I am not very happy.
I put it on spin drain and it was spinning so fast it looked like it would take off. Its a little over 2 months old.
I am not very happy.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 5, 2023
Hello - Thank you for taking a moment to connect and share what has been going on. We're sorry to hear about the noise and excessive movement. That is not something we expect.
For the best assistance with this, we recommend getting one of our technicians out to check on everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance with this, we recommend getting one of our technicians out to check on everything. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com