Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(2,006 Reviews)
Rating breakdown 2,006 reviews
5 Stars
1,400
4 Stars
356
3 Stars
107
2 Stars
43
1 Star
100
89%of customers recommend this product.
(
1,158 out of
1,303)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
1
It quit working after 3 weeks. Sad!
on November 12, 2023
Posted by: Jb5924
from Shreveport, Louisiana
It quit working after 3 weeks! Sad! It's really sad with all the technology in today's times that electronics are so unreliable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 14, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your washer stopped working and we want to help.
We recommend referring to the troubleshooting steps at this link below:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.140521590.515054043.1699884283-1734451522.1686318769
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your washer stopped working and we want to help.
We recommend referring to the troubleshooting steps at this link below:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.140521590.515054043.1699884283-1734451522.1686318769
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Wash
on November 14, 2023
Posted by: MyWs
The clothes are washing and spinning well. Like the features for different types of clothing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice size washer!
on November 15, 2023
Posted by: Anonymous
from Monroe Michigan
I love my new washer! It works great and has convenient settings. Also, it is huge compared to my last one.
Written by a customer while visiting geappliances.com
Customer Rating
5
Time Saver
on November 15, 2023
Posted by: GreenWV
from Shermans Dale, PA
We have only had the washer for two weeks, but we are so happy with the results. Our old washer would take an hour or two to finish washing a load. Our new GE washer is a time saver! Our clothes are cleaned faster, rinsed and spun to almost dry. Our clothes even smell so much fresher!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great digital feature
on November 16, 2023
Posted by: littlebabus
from Piedmont, SC
Love this new digital Washer and that you can look inside of the washer while clothers are being washed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and performance!
on November 17, 2023
Posted by: KTackett
from Paintsville Ky
This washer has all the features I'd been looking for. I absolutely love the My Cycle feature. You can set the water temp, soil level, water level, and spin level to your exact liking and set it to be used with the single touch of a button! I have found no cons with the use of this washer. I would definitely recommend if you're on the fence about purchasing this machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on November 17, 2023
Posted by: Lee24
Disappointed on the loud tub vibration when spinning. Gets of balance real easy.
Response from geappliances.comBy Charlie, GE_Appliances, November 20, 2023
Hello,
We're sorry to hear that your washer is louder than anticipated and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We're sorry to hear that your washer is louder than anticipated and we're happy to help.
We recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Large capacity
on November 17, 2023
Posted by: Big drum
Great product! Very efficient First wash machine was a little noisy. After break in period all was good!!
Written by a customer while visiting geappliances.com