Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Average customer rating
4.4
(2,048 Reviews)
Rating breakdown 2,048 reviews
5 Stars
1,420
4 Stars
367
3 Stars
108
2 Stars
44
1 Star
109
88%of customers recommend this product.
(
1,178 out of
1,332)
Customer Reviews for GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Customer Rating
5
Great features.
on October 14, 2023
Posted by: MysTee
from Phoenix, Arizona
Many options for washloads and very easy to select. I like the detergent and softener tray inside the machine and the choice to add softener to the top of the agitater. The deep fill water level will be very handy for my sons work uniforms which mainly consists of jeans. Its quiet and looks great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Washer Review
on October 14, 2023
Posted by: Model GTW585BSV1WS
We love our new GE washer. The machine cleans excellent, and the spin cycle wrings the clothes dry. Additionally, our new machine does not appear loud as someone else noted in their review. Model # GTW585BSV1WS
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on October 14, 2023
Posted by: Darling1Darling
from Orlando FL
Much quieter than my old washer- and can hold larger loads
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great no problem
on October 14, 2023
Posted by: Great no problem
from Delaware
Great no problem only have had it for 6 weeks no problem yet
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
A serious issue
on October 15, 2023
Posted by: Slel
The problem with this product is that if the laundry isn't perfectly balanced then the spinning won't be able to complete its cycle. Buyers should be told about this!
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances top-load washer. We are truly sorry to hear that you are experiencing issues with the washer getting unbalanced during the spin cycle. We recommend ensuring that all of the leveling legs are properly adjusted to the same height. This is one of the most common reasons for a washer to get unbalanced. If you continue to experience issues, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances top-load washer. We are truly sorry to hear that you are experiencing issues with the washer getting unbalanced during the spin cycle. We recommend ensuring that all of the leveling legs are properly adjusted to the same height. This is one of the most common reasons for a washer to get unbalanced. If you continue to experience issues, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Pretty nice washer
on October 15, 2023
Posted by: LinBry
I like the features but knob is cheap plastic and comes off every time I turn it. Washer does a good job on clothes, stainless interior is good, and not too noisy.
Written by a customer while visiting geappliances.com
Customer Rating
2
GE Washer
on October 15, 2023
Posted by: Bob 890
Stopped working after 3-weeks. After loading with light load, the washer stopped working.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your washer stopped working and we're happy to help.
If the washer is not spinning/agitating we recommend referring to the troubleshooting steps at this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17398
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
For the best assistance with this, we definitely recommend taking advantage of your warranty. We can get a technician out to check everything. You can schedule an appointment by calling 1-800-432-2737.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your washer stopped working and we're happy to help.
If the washer is not spinning/agitating we recommend referring to the troubleshooting steps at this link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17398
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082
For the best assistance with this, we definitely recommend taking advantage of your warranty. We can get a technician out to check everything. You can schedule an appointment by calling 1-800-432-2737.
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Good purchase
on October 15, 2023
Posted by: Cheri23
from Phillipsburg NY
I love my washer I haven’t had any problem! Holds a lot of clothing and I love the deep fill.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com