Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,938 Reviews)
Rating breakdown 1,938 reviews
5 Stars
1,355
4 Stars
343
3 Stars
102
2 Stars
42
1 Star
96
89%of customers recommend this product.
(
1,117 out of
1,256)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
3
Super large capacity
on October 5, 2023
Posted by: MrsDee22
Super large capacity washer. Works very well except the softener dispenser tray does not work.
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 6, 2023
Hello - Thank you kindly for taking a moment to connect and share your feedback. We're glad to see that you are enjoying the capacity and wash performance. However, we are sorry to hear that the dispenser isn't working as intended.
We recommend trying a basket wash cycle, which will also perform a dispenser purge. This can help clear any debris or dried up detergent, which can prevent the softener from dispersing. If that doesn't work, then you can get one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We recommend trying a basket wash cycle, which will also perform a dispenser purge. This can help clear any debris or dried up detergent, which can prevent the softener from dispersing. If that doesn't work, then you can get one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
large basket/water conserviing
on October 6, 2023
Posted by: Kelly1930
So far so good. Large basket. User friendly interface. Really liking it so far.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy MichaelBatGEA, October 11, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new washing machine; the wonderful white finish looks absolutely fabulous in any home, and we’re so happy to hear you’ve found it to be user-friendly. We love the wide variety of wash cycles this model offers, and the dual-action agitator is great at providing a thorough clean while being gentle on your clothes. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new washing machine; the wonderful white finish looks absolutely fabulous in any home, and we’re so happy to hear you’ve found it to be user-friendly. We love the wide variety of wash cycles this model offers, and the dual-action agitator is great at providing a thorough clean while being gentle on your clothes. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome machine
on October 6, 2023
Posted by: Cody03
from California
Absolutely the best ever machine. Huge tub. Love it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too new to rate.
on October 6, 2023
Posted by: Barb billy
Just got it today I’ve done 2 loads of clothes so far happy with it
Delivery was terrible, did not receive any papers or how to use?
Delivery was terrible, did not receive any papers or how to use?
Response from geappliances.comBy GEAppliances, Devin, October 7, 2023
Good morning,
Congratulations on your new GE Appliances top-load washer. We are sorry to hear that delivery didn't go as smoothly as you had hoped, however we are pleased to hear that you are happy with the washer and the wash performance it provides so far!
We are no longer offering print-on demand services for consumer literature, as we are striving to do out part to help preserve the environment. However, the latest version of the owners manual is always accessible on our website. For your convenience, we have attached the direct link below:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.103724354.393040659.1696263189-1100713441.1674245189
Thank you for your review, and for trusting our brand for your home. Have a great weekend! -Devin@GEAppliances
Congratulations on your new GE Appliances top-load washer. We are sorry to hear that delivery didn't go as smoothly as you had hoped, however we are pleased to hear that you are happy with the washer and the wash performance it provides so far!
We are no longer offering print-on demand services for consumer literature, as we are striving to do out part to help preserve the environment. However, the latest version of the owners manual is always accessible on our website. For your convenience, we have attached the direct link below:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?_ga=2.103724354.393040659.1696263189-1100713441.1674245189
Thank you for your review, and for trusting our brand for your home. Have a great weekend! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features love the glass lid
on October 6, 2023
Posted by: Gerry12
from Florida
The washer was delivered in perfect condition I purchased the white really looks great I’ve done three loads so far one of them being a comforter it preformed excellent .auto fill didn’t put enough water for me but that’s usually the case
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my new washing machine!
on October 7, 2023
Posted by: Snow718
Love this washer so much better than my old Maytag. Very sleek and modern and love how clean my clothes come out. Would highly recommend if someone is in need of a new washing machine.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice color on digital numbers
on October 7, 2023
Posted by: Dopedope18
Not to bad for the price. Cleans the cloths in a timely matter.
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent washer!!
on October 8, 2023
Posted by: Badger0311
from Florida
Great product, user friendly. Relatively quick and efficient cycles with clean cloths as an end result.
Not too impressed with the auto fill option, with the amount of water used while in a cycle, but nothing a click of a button can’t fix!
Over all we’re very happy with the purchase and recommend it for a large family.
Not too impressed with the auto fill option, with the amount of water used while in a cycle, but nothing a click of a button can’t fix!
Over all we’re very happy with the purchase and recommend it for a large family.
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com