Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,661 Reviews)
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
950 out of
1,056)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Lots of options, nice design.
on August 28, 2023
Posted by: Better than the old one
from Montana
I’m doing my first load and it’s pretty quiet and it was easy to program.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features!
on September 7, 2023
Posted by: SD54
So far so good! Washes great. Really like that it has an agitator and is quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
What's not to love!!!
on September 18, 2023
Posted by: KimberlyVH
from DELAWARE
I bought this GE washing machine to replace an older machine that could not be economically repaired. I chose this particular model based on the features and the price. This model had the tall agitator (guess I'm old school), the option for double rinse, AND love this...you can choose either auto fill for the water or your own choice of low, med, max. The lid is see through, which is a first for me and I love it. I could use the auto fill and see just how much water I was getting so I could feel confident using that option or when using the gentle cycle I could see if the machine was actually being gentle! Another GREAT feature I learned after using it, the lid does NOT automatically lock for every option. This is something I appreciate so much as I found the locking lid a huge frustration most of the time. Also, the size of the drum is very large which is great for large families or washing towels or bedding. With so many options for water settings, temperatures, and cycles this machine has truly exceeded my expectations. I loved it so much I went back and purchased the matching dryer! First time in 35 years to have a matching set!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good washer with actual water!!
on September 18, 2023
Posted by: Boymom1415
Good washing machine! There are plenty of options for load types. You can choose the water level and max level actually has water! So far I am a fan…I have 2 young boys, a dog and my husband’s job involves a lot of dirt. A lot of clothes run through my laundry room!
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 27, 2023
Hello there! Thank you for taking the time to leave us a review. We are ecstatic you are loving your new washer and its customization of water levels. This is such a beautiful model with many great cleaning features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your washer for many years to come. Happy cleaning! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst purchase Ever
on September 21, 2023
Posted by: Never again washer
from LEnoir city, TN
Washer worked 2 weeks and quit. Now I’m still waiting for it to be repaired. It’s been 2 weeks of waiting.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 22, 2023
Hello - We appreciate you taking a moment to connect and share your experience so far. We're really sorry to hear about the washer needing to be repaired so soon. That is never something we expect to happen.
We're glad that you got connected with our service team and are working with them to get this repaired. We also appreciate the patience you've shown so far. You can always contact our service team for updates at 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're glad that you got connected with our service team and are working with them to get this repaired. We also appreciate the patience you've shown so far. You can always contact our service team for updates at 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Does a great job
on October 26, 2023
Posted by: Jaz417
It seems like a small washer but it does large loads
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy this machine
on December 6, 2023
Posted by: jacob1969
This washing machine is sooo loud! Really annoyingly loud. Did not wash clothes well, would not recommend. Returned it to the store.
Response from geappliances.comBy Tierra, GE_Appliances, December 13, 2023
Oh no!
We're so very sorry to hear that you returned your washer due to it being too loud and not washing your clothes properly. This is certainly not the experience we want for you. Your comments are extremely important and will be considered by our product design team for review. We sincerely hope that we'll have another opportunity to regain your trust in the future with our appliances.
Kind regards. - Tierra@GEAppliances
We're so very sorry to hear that you returned your washer due to it being too loud and not washing your clothes properly. This is certainly not the experience we want for you. Your comments are extremely important and will be considered by our product design team for review. We sincerely hope that we'll have another opportunity to regain your trust in the future with our appliances.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
the whole inside is broken. In 6 weeks of use!
on December 6, 2023
Posted by: Dan690
loved it till it fell apart and quit working. its 6 weeks old.
Response from geappliances.comBy Jonathon, GE_Appliances, December 14, 2023
Hello - Thank you so much for taking out some time to connect and share what has been going on. We are sorry to hear about your washer no longer operating. That is not something we expect at all.
If you haven't already, we recommend getting one of our approved technicians out to check everything. We're confident that they can get this repaired and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check everything. We're confident that they can get this repaired and working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com