Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Average customer rating
4.4
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,420
4 Stars
366
3 Stars
108
2 Stars
44
1 Star
108
89%of customers recommend this product.
(
1,178 out of
1,331)
Customer Reviews for GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Customer Rating
5
Great machine
on April 3, 2025
Posted by: CCza
from Hickory Hills,IL
Love my new washer. Read reviews and so far I have no problems . First thing I washed was my bed sheets and comforter on bulky mode. No problems. I like all the features it come with. I tried a couple to see what works best for my family of 4. Some reviews I read had problems with water levels, spin cycle not enough, balancing or noisy. I don’t agree with them. I keep water level on auto, max spin, and don’t think it’s any noisier than old machine. I even threw in soaked towels from my basement seeping and had zero balancing problems.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Top load washer
on June 5, 2025
Posted by: Bayars
I'm enjoying the washer. The clothes come out very clean and spins them almost dry.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible machine!! Stay away!!!
on June 12, 2025
Posted by: Onesue
Terrible terrible washing machine. Trying to wash clothes with hardly any water!!!! Even with deep fill it only goes to the top of the clothes!! How do you get the drum to actually fill up????? The clothes don’t even get tossed around, they are in the same spot when you take them out as when you put them in, so how are they getting washed??? And what is with the soap dispenser holding water at the end of the cycle?? And the repairmen say this is normal, you let all the gunk build up from it then take it out to wash!!?? Like what??? So your clothes are getting covered in that gunk. Like who designed these ‘energy’ saving machines must never have done laundry before!!!! Bring back the old machines that have small, medium, large loads and hot, warm or cold water!!!!!!!!! They last longer than these machines filled with useless technology!!!!
Response from geappliances.comBy Adrian, GE_Appliances, June 16, 2025
We are extremely sorry to hear of your experience with this washer, and we are more than happy to help. This washer has a water level control feature which allows you to use as little or as much water as you want during washing. We have provided a video tutorial on how to use this feature here: https://www.youtube.com/watch?v=rVLer4QXwGY&t=21s
It is normal for the detergent dispenser to have remaining water once the wash cycle has complete, as the water is helping flush the detergent into the tub. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
It is normal for the detergent dispenser to have remaining water once the wash cycle has complete, as the water is helping flush the detergent into the tub. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
After 3 days it’s great!
on September 2, 2025
Posted by: Msjulie773
from Chicago, IL
[This review was collected as part of a promotion.] Purchased this and the matching dryer after a basement flood and made my old machines yuck. Some things about it seem chinsey (cheap and flimsy) but it hasn’t unbalanced once, fills with water while the top is open and I can pick my water level. Also has the important extra rinse feature my son with eczema, seems to benefit with. No complaints so far and worth it at the price point.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I can open the lid! And add cloths ,lid lock waits
on September 19, 2025
Posted by: A Real washer
[This review was collected as part of a promotion.] It waits so you have time to adjust or add cloths. Works like a race horse with a real agitator. Bulky...they got you covered. I love the water level button you pick what you need.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on November 20, 2025
Posted by: Carmen 77
from Kentucky
[This review was collected as part of a promotion.] We absolutely love this new machine so much better than our Maytag that we previously had
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
No more GE for me
on January 1, 2026
Posted by: GLDSR
from NJ
Makes very loud banging noises between cycles. Had different tech's out three times and they all said it's normal. I've always had GE. Last time I will purchase a GE product
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Diego, GE_Appliances, January 5, 2026
We want to help you with the sound level of your washer. We recommend checking that all 4 of the unit's legs are properly leveled. If needed, you can adjust the leveling legs by rotating the individual leg in the proper direction to raise and lower the washer. You can find additional information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
We are going to reach out via email to gather further information, please reply at your earliest convenience.
We are going to reach out via email to gather further information, please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Low quality
on January 5, 2026
Posted by: Discouraged in Florida
Low performances and quality. Never had a washer machine that goes off cycle with almost every load. Bought the set in September with the hopes I would grow to like it but it’s the worst set I ever purchased.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 12, 2026
We’d like to assist with your new washer’s out of balance occurrences. It’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting geappliances.com