Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(2,010 Reviews)
Rating breakdown 2,010 reviews
5 Stars
1,402
4 Stars
357
3 Stars
107
2 Stars
43
1 Star
101
89%of customers recommend this product.
(
1,160 out of
1,306)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
3
Not sure what to think
on October 16, 2025
Posted by: Taysiq
from California
[This review was collected as part of a promotion.] I like the washer while washing everyday clothes but when it comes to light comforters putting one in at a time makes it go off balance. It seems like it needs two in the drum to balance it out but I'm not sure if that would be to heavy. I'm also not sure how much weight in clothes it can handle and if the weight is when in wet or dry. Also the deep fill option is not available on the normal and bulky cycles.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 16, 2025
We are glad to assist with the operation of your washer. Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed into the tub tightly.
You may also want to make sure the unit is level. The washer needs to be level and sitting on a good, solid floor. To level, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. If the unit continues to get off balance, you may need to stop the machine and redistribute the load.
A washer is not limited in practical terms by the pounds or weight of clothes it can wash. It is limited by the volume of clothes that can be put in the machine. Ex. A down comforter can fill the entire machine but weigh very little, while blue jeans are heavy but is typically a smaller load. To determine the proper amount of clothes the washer can handle, they should fit below the balance ring of the washer tub and not be stuffed too tightly.
The deep fill option can be used on the bulky/bedding cycle, casual cycle, delicates, active wear, plus more. This feature is recommended for special case loads only, not for typical use. We recommend referring to pages 8-9 of the manual to view a breakdown of the different options and cycles:
https://products-salsify.geappliances.com/image/upload/s--BpenU6QG--/hjtwbmgoskzquena3wev.pdf
You may also want to make sure the unit is level. The washer needs to be level and sitting on a good, solid floor. To level, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. If the unit continues to get off balance, you may need to stop the machine and redistribute the load.
A washer is not limited in practical terms by the pounds or weight of clothes it can wash. It is limited by the volume of clothes that can be put in the machine. Ex. A down comforter can fill the entire machine but weigh very little, while blue jeans are heavy but is typically a smaller load. To determine the proper amount of clothes the washer can handle, they should fit below the balance ring of the washer tub and not be stuffed too tightly.
The deep fill option can be used on the bulky/bedding cycle, casual cycle, delicates, active wear, plus more. This feature is recommended for special case loads only, not for typical use. We recommend referring to pages 8-9 of the manual to view a breakdown of the different options and cycles:
https://products-salsify.geappliances.com/image/upload/s--BpenU6QG--/hjtwbmgoskzquena3wev.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
washer and dryer
on October 17, 2025
Posted by: beob
[This review was collected as part of a promotion.] love my new washer and dryer. have never had GE before.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Washer
on October 17, 2025
Posted by: Kygranny
from tennessee
[This review was collected as part of a promotion.] So far o love my washer, however I will say it is a little noisier than I would have wanted.
I don’t like that there is a tray for the fabric dispenser butno control of the fabric dispenser, instead you have to use the top of the agitator.
I don’t like that there is a tray for the fabric dispenser butno control of the fabric dispenser, instead you have to use the top of the agitator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on October 19, 2025
Posted by: Franky69
[This review was collected as part of a promotion.] We love the capacity, the performance and low noise. The control and cycles is one of the great features. This washer has turned to be a great product
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GE washer
on October 19, 2025
Posted by: Bluewood
from Arizona
[This review was collected as part of a promotion.] Machine seems to be easy to use. Was a bit disappointed in the noise level while washing.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Expectations meet reality
on October 20, 2025
Posted by: DhavalJ
[This review was collected as part of a promotion.] Great capacity for a family of 3, like the no. of cycles. Easy to understand control's
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, October 21, 2025
Thank you for your review. We're glad to hear the washer’s capacity works well for your family and that you’re enjoying the variety of cycles and easy-to-use controls.
With Water Level Control, you can customize the amount of water used for each load to get the clean you need without wasting resources. The Extra Rinse option is great for removing detergent and residue. The Soak Rinse feature is also a powerful addition, helping reduce bacteria and odors by using a final cold rinse with color-safe liquid sanitizers, even on your most delicate items.
We appreciate you sharing your experience and hope you continue to enjoy your new washer.
With Water Level Control, you can customize the amount of water used for each load to get the clean you need without wasting resources. The Extra Rinse option is great for removing detergent and residue. The Soak Rinse feature is also a powerful addition, helping reduce bacteria and odors by using a final cold rinse with color-safe liquid sanitizers, even on your most delicate items.
We appreciate you sharing your experience and hope you continue to enjoy your new washer.
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit working
on October 20, 2025
Posted by: Mmheeshan
After about a month and a half it quit working. The auto button is not working. As well as the water levels. Would not recommend
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 21, 2025
We want to help out with the control panel and with some of the buttons not responding. We recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features nice size
on October 20, 2025
Posted by: Feri
from Harrisburg, Pa
[This review was collected as part of a promotion.] Product works great so far. A little noisy but seems to wash clothes well.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com