Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,935 Reviews)
Rating breakdown 1,935 reviews
5 Stars
1,354
4 Stars
342
3 Stars
101
2 Stars
42
1 Star
96
89%of customers recommend this product.
(
1,115 out of
1,254)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Agitator. Enough said.
on October 27, 2023
Posted by: SteveMD
It has an agitator. Simple display. Washes cloths. Good price. Did I mention it has an agitator?
Written by a customer while visiting geappliances.com
Customer Rating
1
WORST WASHER
on October 10, 2024
Posted by: BERN14
from Illinois
We have had constant problems with the washer not spinning and leaving clothes soaking wet. Even though it's brand new (one month) we already need to already have someone out to look at it. NOT HAPPY AT ALL
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, October 10, 2024
We want to help out with your washer not spinning properly. We suggest checking the following article for troubleshooting steps, while waiting for your appointment.(https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082). If the troubleshooting doesn't help, then we are confident that our technicians will be able to get this resolved and working like new. If you need to change or update your appointment, you can by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon of a washer
on April 2, 2025
Posted by: Ryne B
from PA
Washer constantly faults out no matter what size load or cycle I use. Who knows how much water/electricity I’ve wasted trying to use this since August. I literally have to babysit every load I run to make sure it actually runs a full cycle. Already had one service call guy pushed some update that did nothing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, April 3, 2025
We want to help out with your washer not operating properly. We recommend getting another one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer
on September 1, 2023
Posted by: Russell85
from Iowa
Great washer lots of room looks good supppoppet dependable
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
10 times better than my old machines
on August 26, 2023
Posted by: PB at
Awesome machine. I love it. Looking around for stuff to wash!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great washer, but…
on September 1, 2023
Posted by: Jarr0618
Washer looks greatnin my laundry room, and works great. It is a little noisy!
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on October 28, 2023
Posted by: CarliB75
from Louisville, KY
Terrible washer. Never, never completes a load. No matter the size of the load it is ALWAYS out of balance. Takes a whole day to finally get it it drain and spin. SO ANNOYING! Worse than my old washer. If I could return I would in a heartbeat.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin, GE_Appliances, October 30, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances top-load washer. We are sorry to hear that you are experiencing issues with your washer not completing a cycle and going out of balance. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances top-load washer. We are sorry to hear that you are experiencing issues with your washer not completing a cycle and going out of balance. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on April 9, 2024
Posted by: Dkgknyg42
We love the quietness of this machine and all the efficiency
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com