Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(2,010 Reviews)
Rating breakdown 2,010 reviews
5 Stars
1,402
4 Stars
357
3 Stars
107
2 Stars
43
1 Star
101
89%of customers recommend this product.
(
1,160 out of
1,306)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Great!!
on September 11, 2025
Posted by: KT5987
from Louisiana
[This review was collected as part of a promotion.] Just received and installed yesterday but I’ve washed & dried several loads and everything has been great. Looks very nice too and very simple to use! (Will update review if anything changes)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exceptional Performance
on September 12, 2025
Posted by: MOM SME
[This review was collected as part of a promotion.] Product exceeds all my expectations in a washer. Definitely was worth all the researching I did!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on September 13, 2025
Posted by: DebD1234
My clothes are so much cleaner than with my front loader. The drum holds a lot of clothing and still makes everything feel soft and clean. Love that you can change the spin speeds.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Reasonable Price, Quality Machine
on September 14, 2025
Posted by: Diana20
from Missouri
[This review was collected as part of a promotion.] This machine has a large capacity. It runs well and is not loud. The controls are user friendly and a wide variety of cycles to choose from. My only complaint would be the "cup" at the top of the agitator as things fall into it and it's not easy to scoop them out.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Model GTW585BSV53WS
on September 17, 2025
Posted by: Household of GE admirers
[This review was collected as part of a promotion.] This GE agitator washing machine is absolutely great. It’s a bit noisy if the door is open, but if closed you don’t hear it at all. Does a great job of cleaning and love the deep water and deep rinse cycle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on September 17, 2025
Posted by: Cut1
[This review was collected as part of a promotion.] First new washer in 15+years. Like the ability to choose water level. Lots of choices for cycles
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good washing machine
on September 17, 2025
Posted by: anib
from MA
[This review was collected as part of a promotion.] 2.5 weeks after I purchased it , the washing machine failed to work properly. The spin cycles were always very loud, machine was moving a lot, but this time it went sideways and the machine failed to stop. I don't know what would have happened if I didn't go downstairs in time to turn it off.
Horrible spin cycle, cannot handle it when washing sheets or towels
Horrible spin cycle, cannot handle it when washing sheets or towels
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 18, 2025
We want to help you with your washer's sound level. We recommend making sure the unit is properly leveled to an even floor. If needed, you can adjust the leveling legs by rotating the individual leg in the proper direction for up or down. You can find additional information in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on September 17, 2025
Posted by: Anonymous
from Mechanicsburg, PA
[This review was collected as part of a promotion.] I have had the washer approx 1-1/2 years and the agitator (wringer) flew off during the spin cycle and needs replaced at a cost of 50% of what I paid for the washer. The same thing happened first time I used the washer and the store replaced the agitator at that time. Worst appliance I have ever bought and I am 70 years old. DO NOT WASTE YOUR MONEY!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 18, 2025
We're sorry to hear about your experience and want to help you with your washer. We see that you are currently working with one of our agents regarding your unit, and we recommend continuing to work with us toward a resolution. If you have any questions, feel free to reach back out to us via email.
Written by a customer while visiting geappliances.com