Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5 out of 5
4.5
(2,010 Reviews)
Open Ratings Snapshot
Rating breakdown 2,010 reviews
5 Stars
1,402
4 Stars
357
3 Stars
107
2 Stars
43
1 Star
101
89%of customers recommend this product. 
(
1,160 out of 1,306
)
Best Buy Privacy Policy
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
1 out of 5
1
Leaving stains on white clothes. Very frustrating!
on September 7, 2025
Posted by: Anonymous
from Mount Wolf, PA
Washer leaves stains on white clothes. Very frustrating and costly.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy DiegoGE_AppliancesSeptember 9, 2025
We want to help you with the washing performance of your unit. We recommend checking the fabric softener package for instructions and follow directions. Additionally, make sure you have selected the Deep Rinse option. For more details you can visit page 23 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--BpenU6QG--/hjtwbmgoskzquena3wev.pdf

If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
excellent appliance
on September 8, 2025
Posted by: Anonymous
from Californis
[This review was collected as part of a promotion.] Good appliance, its capacity, the cycle change is great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
This machine has all the features anyone needs.
on September 8, 2025
Posted by: KBC56
from Greeley, Colorado
[This review was collected as part of a promotion.] This washer has a large capacity and easy to understand controls. It has cycles for every need and it is very quiet when running. It performs like a washer with twice the price. I am very happy with this washer and I would recommend it to everyone. Thanks, GE, for a great washer. Kevin.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Off balance
on September 8, 2025
Posted by: MWarshaw
from 12250 N 63rd St.
[This review was collected as part of a promotion.] I’m not typically the operator of this appliance and I definitely do not know it all. We purchased these appliances from a big box store.
I own an A/C company for 40 years so I am accustomed to some appliance repairs and some factory issues. My wife and I have raised 4 children, using different makes and models of washers and dryers. Some with impellers some without. Always a top loader. The dryer I feel is fine. It dries the clothes and does what is needed. The washing machine when doing towels and a or blanket/ blankets it is constantly out of balance and trying to adjust itself. Could it be that the springs are incorrect? Again I am not an expert in this field just an observation. Thank
you.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy AdrianGE_AppliancesSeptember 11, 2025
We are happy to provide guidance with this washer. The proper loading of this washer has a direct effect on the balancing of the machine. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. If you are still experiencing issues with the loading becoming unbalanced after using these loading tips, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love it!!!
on September 9, 2025
Posted by: MammyT
from Mississippi
[This review was collected as part of a promotion.] Best washer we have had in 10 years. Actually gets clothes clean.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
A Little Noisy
on September 10, 2025
Posted by: Phil501
from South Carolina
[This review was collected as part of a promotion.] We love the look and ease of controls of our new GE washer. It is noisy when operating, but gets our clothes clean. Wish GE could make this model a little quieter.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Amazing!!
on September 10, 2025
Posted by: AloD
[This review was collected as part of a promotion.] I love love love how silent it is and how quick it washes. My first washer and im in love!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great features.
on September 11, 2025
Posted by: Bean67
from Atoka,TN
[This review was collected as part of a promotion.] Just got the washer but I'm loving it. Really like the features it has. Easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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