Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,922 Reviews)
Rating breakdown 1,922 reviews
5 Stars
1,346
4 Stars
340
3 Stars
100
2 Stars
42
1 Star
94
89%of customers recommend this product.
(
1,105 out of
1,242)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
1
Not as good as my older model
on July 19, 2024
Posted by: blah2024
lid lock broke within the first few months of owning. Now it rocks a lot while drying after 7 months ownership. Filing my second warranty repair ticket now.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 22, 2024
Broken locks and out-of-balance conditions aren’t something we want or expect from our washing machines, and we want to help. We’re glad you were able to get your lock fixed under warranty, and we suggest taking a look at the article below for tips on loading, as well as information on ensuring your unit is level, to help prevent out of balance conditions.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If you continue to have issues, we’re confident that our qualified technician will be able to get this issue resolved.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
If you continue to have issues, we’re confident that our qualified technician will be able to get this issue resolved.
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on July 30, 2024
Posted by: SamIam71
from Colorado
Will not stay balanced even on smaller loads! Very noisy! The whole machine shakes on any spin cycle!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, July 31, 2024
We want to help out with your washer not keeping the tub balanced. You can check through the following article for tips that can help out with this, also some of the noise you are noticing can be from the unbalanced tub.(https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on July 31, 2024
Posted by: Doggiedog
from TN
Warm temperature button produces cold water so I tried hot water button I get cool water but hot dogs after comes out of all my faucets in my house hot so it not my hot water tank
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 1, 2024
We're here to support you with your washer. If you are concerned about the water temperature, please refer to the article below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17993#:~:text=If%20you%20experience%20issues%20with,were%20connected%20onto%20the%20Washer.
If the suggestions above don't seem to help, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17993#:~:text=If%20you%20experience%20issues%20with,were%20connected%20onto%20the%20Washer.
If the suggestions above don't seem to help, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Beware bleach dots on colored clothes and rust!
on August 9, 2024
Posted by: Bzwax
The drum on this washer has rust streaks about 6 months after purchase. It also leaves bleach dots on your clothes even when you havent used bleach in that particular load. if you have clothes sitting in the washer dry, especially colored cothes they have dots in the space and shape of the holea in the washer!
Features
4
Performance
3
Quality
2
Response from geappliances.comBy Adrian, GE_Appliances, August 9, 2024
We strongly encourage you to schedule service with one of our certified technicians to get this rusting issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Great washer
on August 31, 2024
Posted by: Mike4848
Just what I expected nice washer with plenty of features/ options for wash cycle.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer sucks
on September 4, 2024
Posted by: Tony 747
Washer sucks can't even wash sheets without it going out of balance
Response from geappliances.comBy Tierra, GE_Appliances, September 6, 2024
We'd like to assist you with your washer. If the unit is getting off balance, please refer to the article below for some helpful tips to prevent this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the suggestions don't seem to resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If the suggestions don't seem to resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great
on September 15, 2024
Posted by: Haymickie
from Aberdeen Md
Great washer but a little loud. It washes wonderful and love the features.
I would recommend this to a friend!
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good appliance
on September 22, 2024
Posted by: FelipeJZ
from Los Fresnos Texas
Only had it for a couple of days and it works great.
Written by a customer while visiting geappliances.com