Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5 out of 5
4.5
(1,661 Reviews)
Open Ratings Snapshot
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product. 
(
950 out of 1,056
)
Best Buy Privacy Policy
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
3 out of 5
3
Doesn’t make sense??
on December 7, 2024
Posted by: clayyybo
from Advance NC
We like our new washer. It has options that make sense. On auto sensor the water barely covers the clothes and during rinse the tub doesn’t fill, it just sprays a little bit of water as it spins. Is this effective?? Does this get all the soap rinsed??
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy TierraGE_AppliancesDecember 26, 2024
We'd like to assist you with your washer. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary.

This unit offers a deep fill option, which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
great features and size of wash load.
on December 9, 2024
Posted by: ba70
Have had great experiences with general electric products. Wanted to stay with them.
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Great products
on December 9, 2024
Posted by: NMcQ99
from LA
Received as expected and everything works great!
Very satisfied with new washer and dryer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Happy
on December 12, 2024
Posted by: Lizz89
from Texas
I like the washer. It has a lot of options and tells me when it will be done.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy GE AppliancesJanuary 2, 2025
We appreciate your feedback and are happy to hear you are pleased with your options on your unit so far! We like to highlight the 24-minute Quick Wash and a stainless steel drum with Deep Fill option. It is durable, dependable, and we hope you get many years of good use out of it!
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
You can use auto water level or chose your own
on December 12, 2024
Posted by: Fuzzy wuzzy fuzzy
from Anderson Indiana
Very happy and satisfied. We replaced a 40 year old Maytag that we were very happy with. I was apprehensive about getting a newer one, but so far no complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
Beware the new digital appliances, breakdown immin
on December 13, 2024
Posted by: Priesterluck
from Victorville, CA
Beware of this model - purchased it in April 2023, installed on 4/24/23. Within a year the digital programming started to have glitches (would reset our inputs on type of wash, water level, etc), sometimes locking up altogether. Only solution was to unplug and it would reset. Should have complained then, but a year-old appliance shouldn't have problems right? Fast-forward 6 more months, and when pushing the settings buttons, again to override the units settings, sparks from the "brains" shot down into the tub. Unplugged immediately, service tech came same day, the lid latch wires were crimped and frayed, apparently during assembly they were pinched in the unit, and blew up, but not until the control module fried. Repair cost equated to a new washer. Just replaced it today with a non-digital, basement model of equal size.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy JonathonGE_AppliancesJanuary 3, 2025
We are sorry to hear about your model needing to be replaced. We're glad that you had a technician out to diagnose. We will be passing your comments over to our product team to review. That way we can look for improvements we can add to our models going forward. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Very Pleased with this purchase
on December 15, 2024
Posted by: Madzave
I have no complaints about this machine. I have a more expensive one in my last house that would easily get out of balance. This one does not. I love all the options for washing even though I only use two for the most part!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love it!
on December 17, 2024
Posted by: LLS 2024
from Ohio
This machine is much more efficient than my old one, like the features, especially the timer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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