Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,661 Reviews)
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
950 out of
1,056)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
2
Poor build, display, auto water level feature
on June 7, 2023
Posted by: DisappointingWasher
Poor build: an overrun of master on the top's glass to metal seam.
Poor display: letter are too large to see a word without being split between rolling screen images.
Poor auto water level feature: on auto most times the water level does not reach the height of whatever is being washed. Other models/brands may serve you better.Disappointing
Poor display: letter are too large to see a word without being split between rolling screen images.
Poor auto water level feature: on auto most times the water level does not reach the height of whatever is being washed. Other models/brands may serve you better.Disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 8, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new washer has not lived up to your expectations. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It's okay!
on June 8, 2023
Posted by: SMcCuistion
from Auburndale, FL
It has taken some getting use to. It is louder then expected. Gets off balance too easy. I'm doing my best to get use to it.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful washer!
on June 12, 2023
Posted by: mkalb
from Gansevoort, NY
I absolutely love my washer! I love the look of it and how it makes the cutest sound when turning it on and off. Good size drum too for a 2 person household! I feel like I could have more people over to do their laundry
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean clothes in PA.
on June 15, 2023
Posted by: Clean clothes in PA
from East Stroudsburg, PA
Purchased this washer to replace one that we had for 17 years. So far, it’s worth the money. Easy to use and we appreciate all the features this washer offers. So far, so good. Would highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 22, 2023
Hello there,
We’re thrilled that you’ve been impressed by your beautiful new washing machine, the wonderful white finish is sure to look fabulous in any home, and we’re happy to hear that you’ve been enjoying the powerful performance.
Quick wash is a great way to get clean clothes when you’re in a hurry, and we really love the ability to add extra water with the Deep Fill feature. We truly appreciate you choosing GE Appliances, and please know we’re here if you ever need assistance.
-Charlie@GEA
We’re thrilled that you’ve been impressed by your beautiful new washing machine, the wonderful white finish is sure to look fabulous in any home, and we’re happy to hear that you’ve been enjoying the powerful performance.
Quick wash is a great way to get clean clothes when you’re in a hurry, and we really love the ability to add extra water with the Deep Fill feature. We truly appreciate you choosing GE Appliances, and please know we’re here if you ever need assistance.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So Far So Good
on June 19, 2023
Posted by: ScottFB
from Fernandina Beach, FL
So far so good after almost ten days. We love the fast cycle wash and machine is quiet. The agitator model works great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Just ok
on June 19, 2023
Posted by: Julia Gulia
from WA
I’m not super pumped about this unit. We’ve only had ot about 3 weeks and it’s louder than I had expected. I also use fabric softener in the center and do t overfill it yet after the cycle is done I open the top and still see fabric softener going down the agitator and into the tub on our “ clean” clothes. I tried using the drawer slot for the fabric softener and for three loads it was still in there, never got used. I am not the happiest with this unit but it’s not the worst either.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 20, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We are sorry that this model hasn't exceeded your expectations.
We're sorry that everything is a little louder than expected and that you are having trouble with the fabric softener. For the best assistance in using softener, we always recommend using the dispenser drawer in the middle, as well as enabling "Deep Rinse" this will ensure that a majority of the softener is dissolved during the cycle. You can also try cleaning the drawer, you can get instructions on page 20 in the user manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?
Let us know if you have any other questions. We're always happy to help - Jonathon@GEA
We're sorry that everything is a little louder than expected and that you are having trouble with the fabric softener. For the best assistance in using softener, we always recommend using the dispenser drawer in the middle, as well as enabling "Deep Rinse" this will ensure that a majority of the softener is dissolved during the cycle. You can also try cleaning the drawer, you can get instructions on page 20 in the user manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--Oo5WgtXj--/bp1mjtmv6vaa0zz812ww.pdf?
Let us know if you have any other questions. We're always happy to help - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features &Price
on June 19, 2023
Posted by: Gns23
from Baxter,TN
I wanted a washer that would spin without going unbalanced at the slightest thing. That’s why I purchased one with an agitator. Also you have a 10 year warranty on parts.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
IT WASHES!
on June 19, 2023
Posted by: Tiffy P
from Knoxville, TN
It does what it supposed to do. Everything comes out super clean. I will say it’s a bit noisier than I’d like but it doesn’t really bother me. Like I mentioned in the dryer review, I’m just thankful to be using something made within the past 20 years. This is my first brand new washing machine. I will give it 100 million stars for how attractive it is. It’s a spiffy looking machine
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com