Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,930 Reviews)
Rating breakdown 1,930 reviews
5 Stars
1,352
4 Stars
341
3 Stars
101
2 Stars
42
1 Star
94
89%of customers recommend this product.
(
1,113 out of
1,250)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
4
Solid washer, good water levels
on December 30, 2024
Posted by: Vandenera
A workhorse of a machine. Washed 5 loads (clothes, sheets, towels, comforters, waterproof mattress covers) with a variety of cycles (normal, quick, bulky, towels, delicate) on the first day to really test it out. Washes well and uses good water levels even with auto fill selected. Very easy to customize cycles and add water if needed. Good, solid agitator. My sheets and towels were definitely moving well, same when washing two twin comforters. Washer was not acting sensitive or giving any unbalanced load issues, was not "walking" or excessively shaking. Not the quietest, but that was expected.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Agitation
on January 14, 2025
Posted by: Dajva
The agitator is asking lifting up. My last one broke because when the water filled up in it the agitator risers up and started knocking around.
Response from geappliances.comBy GE Appliances, January 22, 2025
We'd like to assist you with your washer's agitator lifting up. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy machine
on January 27, 2025
Posted by: Dont buy this crap
I’ve had this machine for just over 3 months and it’s already busted. It won’t spin or drain.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We're here to assist you with your washer. We see that a service appointment has been scheduled and we're confident the issue with the draining and spinning will be resolved by one of our certified technicians.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice washer for the price!
on January 29, 2025
Posted by: LICL
I really do like this washer. I have done a few loads and I think it is a little loud. I do like all of the features the machine includes.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine with good features.
on January 29, 2025
Posted by: JudyJimTX
We just purchased this washing machine and so far it is great. The controls are user friendly, the wash is efficient, although not as quiet as our last GE washer. We love that you can simply set the water fill to Auto, select the category of wash, then push the start button. It automatically determines and fills the appropriate water for the load, and sets the water temp and all other adjustments for you. The digital display of time remaining is also great! Highly recommend.
Written by a customer while visiting geappliances.com
Customer Rating
4
Smaller version of a more expensive one
on February 3, 2025
Posted by: Eyez77
from Tampa FL
This machine is a smaller version of a more expensive one. I’m not used to not having a whole tub of water to wash but it still cleans them. It’s equipped with features that you adjust as needed. The only thing that I do not like is it has a loud click with the cycle started. Hopefully it’s nothing.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
*Update*
on February 7, 2025
Posted by: JerzeeGrl
*Update from my original review *
I have been using the washing machine and so far it washes very well. The only issue is the fabric softener dispenser. There two. The drawer dispenser one doesn’t seem to work. I placed the softener there and didn’t dispense at all. I didn’t bother using the detergent side. So I decided to use the dispenser in the middle. That one works, but after the load is done, there is still fabric softener dripping from the sides. Not a whole lot, but enough to slide to the bottom. So I have to carefully take the clothes out each time so they don’t get fabric softener on them. No matter the amount I put, which I tested for each load, it still drips when it’s done. So I have to use the detergent pods and the Downy Stoppables.
I have been using the washing machine and so far it washes very well. The only issue is the fabric softener dispenser. There two. The drawer dispenser one doesn’t seem to work. I placed the softener there and didn’t dispense at all. I didn’t bother using the detergent side. So I decided to use the dispenser in the middle. That one works, but after the load is done, there is still fabric softener dripping from the sides. Not a whole lot, but enough to slide to the bottom. So I have to carefully take the clothes out each time so they don’t get fabric softener on them. No matter the amount I put, which I tested for each load, it still drips when it’s done. So I have to use the detergent pods and the Downy Stoppables.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 10, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. If any additional assistance is needed with your fabric softener dispenser, we advise scheduling service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Loud
on February 10, 2025
Posted by: Pecott
I love the features and the size but it's louder than I expected.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com