Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Average customer rating
4.4
(2,047 Reviews)
Rating breakdown 2,047 reviews
5 Stars
1,420
4 Stars
367
3 Stars
108
2 Stars
44
1 Star
108
89%of customers recommend this product.
(
1,178 out of
1,331)
Customer Reviews for GE - 4.5 Cu. Ft. Top Load Washer with Water Level Control, Deep Fill, Quick Wash, and Glass Lid - Diamond Gray
Customer Rating
4
Ge washer
on December 10, 2024
Posted by: Rudy washer
from Philadelphia
Washer does good with washing the clothes. Just have to make sure the clothes are well balanced.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
New Machine Broken
on December 16, 2024
Posted by: madowner
Product deep fill function not working after 8-10 loads
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kyle GE_Appliances, January 3, 2025
The Deep Fill selection button on the GTW585BSVWS is a dual-function button and it allows you to choose between adding an additional 3 gallons of water to the wash cycle or up to a full 26 gallons. To choose the deepest fill level possible, press and hold the Deep Fill button for 3 seconds. More information on the Deep Fill option can be found on page 14 of the owner's manual and in the article linked below.
https://products-salsify.geappliances.com/image/upload/s--rrAuvodJ--/26a400966ca12ff0fc3d67c4f40da531875152ce.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
If you feel your washer is not using the appropriate amount of water after reviewing the resources above, we recommend service. You can schedule service here (https://www.geappliances.com/ge/service-and-support/service.htm) or by calling 1-800-GECares (1-800-432-2737).
https://products-salsify.geappliances.com/image/upload/s--rrAuvodJ--/26a400966ca12ff0fc3d67c4f40da531875152ce.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
If you feel your washer is not using the appropriate amount of water after reviewing the resources above, we recommend service. You can schedule service here (https://www.geappliances.com/ge/service-and-support/service.htm) or by calling 1-800-GECares (1-800-432-2737).
Written by a customer while visiting geappliances.com
Customer Rating
4
Pleased with product
on December 16, 2024
Posted by: jackiebarabe
from FL
So far, so good! Founfd Geek Squad very unhelpful!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features, kinda loud
on December 19, 2024
Posted by: Timothy Loz
from Castle Rock Colorado
So far so good. We really like the controls and how we can control the water level, although it does also have an auto water level feature. My only complaint is it's a bit loud when washing. The agitator is noisy. Otherwise, we hope it'll serve us for a long time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
George Jetson's Dream Machine
on December 21, 2024
Posted by: Stan2313
from Edgewater, Florida
I love the old fashioned mechanical switches, but this is the digital era. With the digital selections on this washer there has to be hundreds of options available. I bought the extended warranty (just for the computer controller, as a just in case option). That being said, look around at all the digital equipment that lasts a long time with little to no issues (yes there are exceptions, but if they fail, that usually happens within a short time following purchase and are covered by the manufacturers warranty) The tub on this unit is huge and easily susceptible to being put off balance during the spin cycle with large loads. That being said, the unit appears to have the ability to sense the off balance condition and attempts to self correct the condition. IF I had to do it over I would buy a GE front load washer where both ends of the drum are secured.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid washer, good water levels
on December 30, 2024
Posted by: Vandenera
A workhorse of a machine. Washed 5 loads (clothes, sheets, towels, comforters, waterproof mattress covers) with a variety of cycles (normal, quick, bulky, towels, delicate) on the first day to really test it out. Washes well and uses good water levels even with auto fill selected. Very easy to customize cycles and add water if needed. Good, solid agitator. My sheets and towels were definitely moving well, same when washing two twin comforters. Washer was not acting sensitive or giving any unbalanced load issues, was not "walking" or excessively shaking. Not the quietest, but that was expected.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Agitation
on January 14, 2025
Posted by: Dajva
The agitator is asking lifting up. My last one broke because when the water filled up in it the agitator risers up and started knocking around.
Response from geappliances.comBy GE Appliances, January 22, 2025
We'd like to assist you with your washer's agitator lifting up. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy machine
on January 27, 2025
Posted by: Dont buy this crap
I’ve had this machine for just over 3 months and it’s already busted. It won’t spin or drain.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We're here to assist you with your washer. We see that a service appointment has been scheduled and we're confident the issue with the draining and spinning will be resolved by one of our certified technicians.
Written by a customer while visiting geappliances.com