Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,661 Reviews)
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
950 out of
1,056)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
4
Smaller version of a more expensive one
on February 3, 2025
Posted by: Eyez77
from Tampa FL
This machine is a smaller version of a more expensive one. I’m not used to not having a whole tub of water to wash but it still cleans them. It’s equipped with features that you adjust as needed. The only thing that I do not like is it has a loud click with the cycle started. Hopefully it’s nothing.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
*Update*
on February 7, 2025
Posted by: JerzeeGrl
*Update from my original review *
I have been using the washing machine and so far it washes very well. The only issue is the fabric softener dispenser. There two. The drawer dispenser one doesn’t seem to work. I placed the softener there and didn’t dispense at all. I didn’t bother using the detergent side. So I decided to use the dispenser in the middle. That one works, but after the load is done, there is still fabric softener dripping from the sides. Not a whole lot, but enough to slide to the bottom. So I have to carefully take the clothes out each time so they don’t get fabric softener on them. No matter the amount I put, which I tested for each load, it still drips when it’s done. So I have to use the detergent pods and the Downy Stoppables.
I have been using the washing machine and so far it washes very well. The only issue is the fabric softener dispenser. There two. The drawer dispenser one doesn’t seem to work. I placed the softener there and didn’t dispense at all. I didn’t bother using the detergent side. So I decided to use the dispenser in the middle. That one works, but after the load is done, there is still fabric softener dripping from the sides. Not a whole lot, but enough to slide to the bottom. So I have to carefully take the clothes out each time so they don’t get fabric softener on them. No matter the amount I put, which I tested for each load, it still drips when it’s done. So I have to use the detergent pods and the Downy Stoppables.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 10, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. If any additional assistance is needed with your fabric softener dispenser, we advise scheduling service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Loud
on February 10, 2025
Posted by: Pecott
I love the features and the size but it's louder than I expected.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not purchase!
on February 19, 2025
Posted by: kcaj11
I have had this washer for exactly one week and it is broken. It couldn't even do 4 loads of laundry and now the balance rods are unconnected.
No, I would not recommend this to a friend.
Response from geappliances.comBy Jonathon, GE_Appliances, February 19, 2025
We're sorry to see that your washer is not operating properly. We do see that you are working with our consumer specialist team and have upcoming service. We're confident that our technician will be able to get this resolved. Thanks again for working with us.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Washer
on March 8, 2025
Posted by: jlkfjlkdsjfkljdsfklj
This washer is easy to use, with clear labels and quite roomy. I tried using the auto water level but it didn't seem like enough water so I switched to medium for my regular loads. My only issue is that it is quite noisy. It does a good job of cleaning clothes, though.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Spin Cycle Poor
on March 26, 2025
Posted by: Help56
from Florida
Very sorry about this purchase. Lightweight blankets causes the drum to knock and bang during spin cycle and I still need to ring out the water before drying. All this is extra time, extra work, and inconvenience. This is my first GE appliance purchase. The washer was purchased 1 1/2 years ago, but today I experienced the most frustration. If there is an answer please advise. Thanks. 🌹
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 27, 2025
We'd like to help out with the out of balance conditions you are dealing with. We recommend checking through the following articles for troubleshooting tips that can help: (Wet Clothes Concerns) https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110
(Walking or Vibrating) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
(Walking or Vibrating) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this machine!
on March 27, 2025
Posted by: cwsmith47
from Fairview TN
I absolutely love this little machine! It works perfectly on all cycles. I love that I can adjust the water level if I want to. The cycles are way shorter than the so called high efficiency machine I had before. I previously had a whirlpool impeller type top loading machine and I HATED that thing. It was off balance most of the time. I could not even was a load of my husband’s underwear (which is NOT heavy!) without all the clothes being somehow piled up on one side. It was super annoying. It also had super long wash cycles. This GE machine does not. I can actually wash 3 or 4 loads in a reasonable amount of time whereas my whirlpool took all day. I also love that this model is made in the USA in KY! The best thing I ever did was get rid of that 3 yr old whirlpool and buy this new GE. I am a happy camper.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it so far
on March 29, 2025
Posted by: CassandraS
I’ve had this washer for one week now. I like everything about it so far. I like the large tub for washing towels, sheets, comforters comfortably. It cleans our clothes great so far. It’s a pretty quiet machine only really making noise when filling with water and going through the spin cycle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com