Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,661 Reviews)
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
950 out of
1,056)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
4
Great features, kinda loud
on December 19, 2024
Posted by: Timothy Loz
from Castle Rock Colorado
So far so good. We really like the controls and how we can control the water level, although it does also have an auto water level feature. My only complaint is it's a bit loud when washing. The agitator is noisy. Otherwise, we hope it'll serve us for a long time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
George Jetson's Dream Machine
on December 21, 2024
Posted by: Stan2313
from Edgewater, Florida
I love the old fashioned mechanical switches, but this is the digital era. With the digital selections on this washer there has to be hundreds of options available. I bought the extended warranty (just for the computer controller, as a just in case option). That being said, look around at all the digital equipment that lasts a long time with little to no issues (yes there are exceptions, but if they fail, that usually happens within a short time following purchase and are covered by the manufacturers warranty) The tub on this unit is huge and easily susceptible to being put off balance during the spin cycle with large loads. That being said, the unit appears to have the ability to sense the off balance condition and attempts to self correct the condition. IF I had to do it over I would buy a GE front load washer where both ends of the drum are secured.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid washer, good water levels
on December 30, 2024
Posted by: Vandenera
A workhorse of a machine. Washed 5 loads (clothes, sheets, towels, comforters, waterproof mattress covers) with a variety of cycles (normal, quick, bulky, towels, delicate) on the first day to really test it out. Washes well and uses good water levels even with auto fill selected. Very easy to customize cycles and add water if needed. Good, solid agitator. My sheets and towels were definitely moving well, same when washing two twin comforters. Washer was not acting sensitive or giving any unbalanced load issues, was not "walking" or excessively shaking. Not the quietest, but that was expected.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
Reason for 4 stars and my biggest gripe: once the cycle is done it does not turn off automatically - all the lights are on and it flashes "End" message and you need to manually power off - for this level of electronics on it, the auto turn off should be a given. Smaller annoyance: anytime the lid is opened during a cycle, it adds a small splash of water once the lid is closed prior to resuming - not sure what the purpose of this is, but useless in my opinion. No drum clean cycle, but I suppose it still can be cleaned using one of the cycles, but manual is silent on the cleaning.
Overall - solid good washer, just hope it lasts.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Agitation
on January 14, 2025
Posted by: Dajva
The agitator is asking lifting up. My last one broke because when the water filled up in it the agitator risers up and started knocking around.
Response from geappliances.comBy GE Appliances, January 22, 2025
We'd like to assist you with your washer's agitator lifting up. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
Insane process to replace agitator!!
on January 23, 2025
Posted by: Zach86
This set looks nice, but after only a few years of owning I just had to order a new agitator tonight because it stripped out. WHO WOULD DESIGN SOMETHING LIKE THIS ONE?? To remove the agitator is an I sane process!! My last washer lasted me over 15 years!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 29, 2025
We understand the importance of an appliance and its parts lasting for a long period of time. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product design team to review. If any additional assistance is needed with your washer, we'd be more than happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Lousy machine
on January 27, 2025
Posted by: Dont buy this crap
I’ve had this machine for just over 3 months and it’s already busted. It won’t spin or drain.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We're here to assist you with your washer. We see that a service appointment has been scheduled and we're confident the issue with the draining and spinning will be resolved by one of our certified technicians.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice washer for the price!
on January 29, 2025
Posted by: LICL
I really do like this washer. I have done a few loads and I think it is a little loud. I do like all of the features the machine includes.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine with good features.
on January 29, 2025
Posted by: JudyJimTX
We just purchased this washing machine and so far it is great. The controls are user friendly, the wash is efficient, although not as quiet as our last GE washer. We love that you can simply set the water fill to Auto, select the category of wash, then push the start button. It automatically determines and fills the appropriate water for the load, and sets the water temp and all other adjustments for you. The digital display of time remaining is also great! Highly recommend.
Written by a customer while visiting geappliances.com