Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,683 Reviews)
Rating breakdown 1,683 reviews
5 Stars
1,179
4 Stars
306
3 Stars
92
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
964 out of
1,070)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
5
Awesome features
on April 12, 2024
Posted by: Sunshine 16
from Bloomingdale, Georgia
I 💝 my new washing machine, its amazing I can set the dials where I want them. Don't have to open lid to see if I put enough suds in the load just look through the top, Loving that. Thanks for building this remarkable machine I can enjoy while doing laundry. 😀
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, April 17, 2024
We're so glad to see that you've been enjoying this washer so far. You've really made an amazing choice. One of our favorite features is the "My Cycle" setting. It saves your favorite wash settings as a preset for future use.
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well
on April 12, 2024
Posted by: Cas8605
GE supplies this washer as a replacement under warranty for a slightly lower model that had numerous issues. This works great, has multiple options to choose from and some amount of flexibility to customize your settings. The two things I do not appreciate are the locking lid, which can sometimes take a very long time to unlock when you need it to, and the spraying out of two shots of water every time the lid is opened. Seems counterproductive at times.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great!
on April 13, 2024
Posted by: Planelady52
from Kansas
I’ve been using this washer for about two weeks and I really like it! I’m hoping it goes for years!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Brittany, GE_Appliances, April 18, 2024
We love to hear that you are enjoying your new washer. This model offers so many custom cycle options, along with deep fill, deep rinse and extra rinse. Don't forget when using fabric softener to select extra rinse! We are confident you will love this washer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but not great.
on April 13, 2024
Posted by: StuFL
from Niceville, FL
My wife likes it but doesn't love it. Pros: water fill level control; delayed start feature. Cons: machine is loud; doesn't spin water out of clothes as much as previous washer did; sometimes ties sheets into knots, causing unbalanced loads.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great price
on April 13, 2024
Posted by: MikeKon
Great washer machine for the price. Nice features.
Written by a customer while visiting geappliances.com
Customer Rating
5
All the features that I could want. Grest looking
on April 13, 2024
Posted by: Ron2144
from Ohio
Just installed the new matching GE washer and dryer. Finished the 1st 2 loads and very pleased with both products. I'm looking forward to hopefully many years service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
The Agitator Eats Towels
on April 13, 2024
Posted by: Henderson27
Really do not like the agitator. It is very hard on my clothes, especially towels for some reason. It’s ruined several tablecloths too. I would definitely not buy this type of washer again.
Response from geappliances.comBy Michael, GE_Appliances, April 15, 2024
We appreciate you taking the time to leave us your review. We hate to hear that you’ve been having trouble with the agitator in your new washing machine, and that it has left you soured on agitators in general. We recommend taking a look at the articles below for some things you can try on your own to help prevent damaged clothing and other agitator-related issues.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
and
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429
If you continue to have issues, we suggest having this problem diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
and
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17429
If you continue to have issues, we suggest having this problem diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features.
on April 13, 2024
Posted by: Colosal
The only thing I wish it to do is auto set the temperature cycle. I have to set it every time I put a load in.
Written by a customer while visiting geappliances.com