Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,661 Reviews)
Rating breakdown 1,661 reviews
5 Stars
1,165
4 Stars
301
3 Stars
89
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
950 out of
1,056)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
4
Good for the cost
on December 1, 2024
Posted by: Cuz1331
Good for the price little noisy in the beginning of the cycle. Still not sure if the softener can be put in the agitator
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy but otherwise great
on December 2, 2024
Posted by: sfdb
from Florida
If it was much quieter I would have given a 5 star; way too noisy
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
A little noisy
on December 3, 2024
Posted by: HJPR
I've only had the machine for a few days, but my only issue is how loud it is. The features on this model are just what I wanted. Again, noise is the issue.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good washer
on December 7, 2024
Posted by: Anonymous 15
Washer cancels too much. Tried multiple cycles but stills ends up cancelling load before finishing a cycle. I can’t fully wash my clothes even after trying 2-3 times.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 30, 2024
We'd like to help out with your washer stopping mid-cycle. We recommend trying an electronic reset, which can be done by removing the power cord for 2-3 minutes, then plugging it back in. If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work
on December 10, 2024
Posted by: Bad5
Broke in 5 days. Got it delivered on Dec 3 and by Dec 8th it stopped working. Terrible so far.
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2025
We see that you are working with one of our agents to get a technician out to your home, and we are confident that they will get your washer back up and running as soon as possible. If any additional assistance is needed, we're always here to help.
Written by a customer while visiting geappliances.com
Customer Rating
4
Ge washer
on December 10, 2024
Posted by: Rudy washer
from Philadelphia
Washer does good with washing the clothes. Just have to make sure the clothes are well balanced.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
New Machine Broken
on December 16, 2024
Posted by: madowner
Product deep fill function not working after 8-10 loads
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kyle GE_Appliances, January 3, 2025
The Deep Fill selection button on the GTW585BSVWS is a dual-function button and it allows you to choose between adding an additional 3 gallons of water to the wash cycle or up to a full 26 gallons. To choose the deepest fill level possible, press and hold the Deep Fill button for 3 seconds. More information on the Deep Fill option can be found on page 14 of the owner's manual and in the article linked below.
https://products-salsify.geappliances.com/image/upload/s--rrAuvodJ--/26a400966ca12ff0fc3d67c4f40da531875152ce.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
If you feel your washer is not using the appropriate amount of water after reviewing the resources above, we recommend service. You can schedule service here (https://www.geappliances.com/ge/service-and-support/service.htm) or by calling 1-800-GECares (1-800-432-2737).
https://products-salsify.geappliances.com/image/upload/s--rrAuvodJ--/26a400966ca12ff0fc3d67c4f40da531875152ce.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22718
If you feel your washer is not using the appropriate amount of water after reviewing the resources above, we recommend service. You can schedule service here (https://www.geappliances.com/ge/service-and-support/service.htm) or by calling 1-800-GECares (1-800-432-2737).
Written by a customer while visiting geappliances.com
Customer Rating
4
Pleased with product
on December 16, 2024
Posted by: jackiebarabe
from FL
So far, so good! Founfd Geek Squad very unhelpful!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com