Customer reviews from geappliances.com
GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Average customer rating
4.5
(1,683 Reviews)
Rating breakdown 1,683 reviews
5 Stars
1,179
4 Stars
306
3 Stars
92
2 Stars
35
1 Star
71
90%of customers recommend this product.
(
964 out of
1,070)
Customer Reviews for GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Water Level Control - Diamond Gray
Customer Rating
4
Wonderful Washer!
on March 27, 2024
Posted by: em7681
from Milwaukie, OR
This washer has made my laundry duties that much more enjoyable. I now look forward to washing my garments and household materials. I love the eco settings, the quality of the wash results, and the quietness of the machine
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on March 27, 2024
Posted by: Ms bdub
from Los Angeles
Agitation is a little loud. When the machine starts to agitate the clothes
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Good washer
on March 27, 2024
Posted by: Melmet3
from Lexington kentucky
Everything I expected and more … still the machine is louder than my 25 year old washer I had prior
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Lisa, GE_Appliances, April 4, 2024
Thank you for taking the time to write a review. Exceeding expectations is a wonderful thing to read. We love the fact that this model exceeds your expectations with all the versatility it offers. Being able to select water level is a wonderful feature to have when you may need to wash a few items.
Sorry to hear your new washer is louder than your previous model. Noise is common with washers. Sounds range from swooshing, clicking, and even clanking noises, all of which are normal. If you feel your unit is exceeding normal operational sound you can reach out to our service team for assistance. If you require service, they can be reached at:
Service
800.432.2737
https://genet.geappliances.com/eService/Service/productSelection?Login=Guest
We want to thank you for choosing GE Appliances, we are honored to be a part of your home.
Sorry to hear your new washer is louder than your previous model. Noise is common with washers. Sounds range from swooshing, clicking, and even clanking noises, all of which are normal. If you feel your unit is exceeding normal operational sound you can reach out to our service team for assistance. If you require service, they can be reached at:
Service
800.432.2737
https://genet.geappliances.com/eService/Service/productSelection?Login=Guest
We want to thank you for choosing GE Appliances, we are honored to be a part of your home.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for those comforters!!
on March 28, 2024
Posted by: TashaF
from Mississippi
Love the size of this washer.. perfect to keep me away from the washeteria because I can put my comforters right on in there.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor results washing whites
on March 28, 2024
Posted by: Sarandmon
from Ooltewah, TN
Horrible job washing certain whites, as if they were hardly even washed, same detergent, same bleach, max water level setting.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, March 28, 2024
We’d be happy to help you get the best wash performance out of your new washer. We recommend taking a look at the article below for some top tips.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18098
Written by a customer while visiting geappliances.com
Customer Rating
3
Like the display
on March 28, 2024
Posted by: Wilsofsteel
Jury is still out, we've only had it for a couple months
Response from geappliances.comBy Jonathon, GE_Appliances, March 29, 2024
We appreciate you sharing your early impressions. We think you've made a great choice by going with this model. Also, we are confident that it will last you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on March 29, 2024
Posted by: Bostonian67
from Boston
I love the technology regarding this washer. All I have to do is put in detergent and add the clothes. The machine weighs my clothes and knows the best water level.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Happy Overall
on March 29, 2024
Posted by: Noneformemmmmmmmm
from Whispering Pines, NC
Large capacity and great features but it is very loud.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael, GE_Appliances, March 29, 2024
Thank you for taking the time to leave us your feedback. We’re happy to hear that you’ve been enjoying the large capacity and fantastic features that this model offers. Washing machines can make a wide variety of noises during operation, and it’s not uncommon for a new machine to sound slightly different from an older one. At the link below, you’ll find a list of sounds that can come from a washing machine, and some sounds that you shouldn’t hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If nothing from the above article helps, or if the noise you’re hearing is much louder than would be considered normal, we would recommend having your unit looked at by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If nothing from the above article helps, or if the noise you’re hearing is much louder than would be considered normal, we would recommend having your unit looked at by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com